Job Title: Waiter / Waitress
Join The Braywood team and help create a truly special experience for our guests. Find out more about The Braywood by visiting our website.
Position Overview
We're looking for an experienced and dedicated Waiter / Waitress to join our team and play a key role in creating a wonderful dining experience for our guests.
Key Responsibilities:
1. Exceptional Service: Provide attentive and personalised service to ensure a flawless dining experience for our guests.
2. Menu Knowledge: Know our menu well, including ingredients and cooking techniques, to assist guests with their choices.
3. Presentation: Serve dishes with style, pour wine accurately, and create memorable dining moments.
4. Teamwork: Collaborate effectively with colleagues to ensure smooth service.
5. Upselling: Recommend featured items, drinks, and wine pairings to enhance guests' experiences.
6. Stay Calm: Handle high-pressure situations professionally and calmly, referring to the line manager if necessary.
Qualifications:
* Leaving Cert level education or above
* NVQ qualification or equivalent
* Passion for food, beverage, and customer service
* Excellent communication and teamwork skills
* Exceptional attention to detail
* Proactive and hands-on approach
* Able to work autonomously and as part of a team
* Excellent time management skills
Company Description
WSH Restaurants is a unique collection of stunning restaurants, bars, and a hotel across the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service.
We aim to be the best by maintaining high standards of quality, service, and atmosphere. We invest in our people through industry-leading training, development, and mentorship, fostering a culture of pride and success.
The Braywood Experience
The Braywood offers a contemporary dining experience of the highest standard, emphasizing quality in cuisine, service, and interiors. Our passionate and motivated team is the foundation of our success.
Additional Benefits:
* Complimentary meals during shifts
* Life Assurance
* Opportunities for progression within the company
* 28 days holiday, increasing with service
* Referral bonuses through our 'Recommend a Friend' scheme
* Access to discounts via Perkbox
* Reward programs, long service awards, and recognition
* Workplace pension scheme
* Employee assistance and wellbeing programs
* Cycle to Work Scheme
If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!
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