Customer Service Executive (UPVC / Window & Door Parts)
£26,000 - £30,000 DOE + Product Training + Bonus + Early Friday Finish + Company Benefits
Leeds / West Yorkshire
Are you a skilled sales or customer service professional with knowledge of UPVC, windows, or door hardware looking to join a well-established family business?
Established over 30 years ago, this family-run business supplies high-quality UPVC, window, and door hardware to tradespeople, locksmiths, and DIY customers across the UK. Known for its technical expertise and exceptional service, the company has built a strong reputation as a trusted partner in the industry.
In this role, you will assist customers at the trade counter and over the phone, identify and supply the correct parts, manage stock, and provide technical advice. You'll support both trade professionals and DIY customers, helping to ensure smooth day-to-day operations and excellent service.
This role would suit a customer-focused sales or service professional with knowledge of UPVC, windows, or door hardware, who enjoys working in a hands-on, supportive, family-run environment.
The Role:
1. Assist customers at the trade counter, over the phone, and via email
2. Identify and supply the correct UPVC, window, and door parts
3. Provide technical advice and guidance to customers
4. Manage ...