Job Title: Customer Service Representative (Office-Based) Location: Dearne Valley, Rotherham Pay: £12.33 per hour Start Date: Friday, 9th May Contract: Temporary - 4 Weeks Working Pattern: 5 Days Out of 7 (Including Friday, Saturday & Sunday of First Week) Job Summary: We are looking for a reliable and customer-focused individual to join our office-based Customer Service team in Dearne Valley, Rotherham. This is a temporary role for a 4-week period, with an immediate start on Friday, 9th May. You must be available to work Friday, Saturday, and Sunday of the first week and be flexible to work 5 days out of 7 going forward. Key Responsibilities: * Respond to customer queries via phone * Assist with password resets and basic account support * Provide a professional and friendly service at all times * Log and update customer interactions accurately Requirements: * Basic IT skills and confidence using computers * Comfortable speaking to customers over the phone * Strong communication and problem-solving abilities * Reliable and punctual with good attention to detail Benefits: * On-site parking * Good public transport links to the office