Adecco is proud to be partnering with RHP to support recruitment for their in-house repairs service. RHP own and manage 11,000 homes for social rent and shared ownership across the boroughs of Richmond, Hounslow, Kingston, Hillingdon and Spelthorne. We're seeking a Service Delivery Manager to work closely with RHP's managed support service partners and help shape the future of this vital function. This will include oversight of damp and mould, disrepair and complex repairs. You'll ensure RHP delivers great outcomes for their customers and value for money while meeting regulatory and legislative requirements.
A typical day will involve promoting a "safety first" culture, ensuring the service is fit for the future and leading the transition from consultancy support to a fully self-sufficient in-house service. You'll embed a culture of excellence, innovation and continuous improvement and ensure compliance with the housing, health and safety and statutory requirements.
You'll have experience of delivering and managing responsive repairs in social housing and an understanding of construction, health and safety and maintenance best practice. Your experience in contract and supplier management within regulated environments and managing capital and revenue budgets with commercial awareness will be essential.
A relevant professional qualification or accreditation in housing, construction or asset management would be desirable.
About RHP
When we're hiring, we look for people who connect with RHP's KOSMIHC values:
We know our stuff
We make it happen
We care
RHP's employees enjoy working for us, and we've been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer for three years in a row. In recent years we've also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
We're a Disability Confident Employer, which means we're committed to inclusive recruitment practices.
If you want to make a difference to our customers, colleagues and beyond, we're the place for you.
Connected through difference
We embrace and understand the value diversity brings - it can only make us better and stronger. That's why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It's important to us that you feel valued, appreciated, and free to be who you are.
How to apply
For further information about the role, including the full job description & benefits, or to arrange a confidential discussion, please contact our recruitment partner at Adecco, Sam Duggan. Email:
Closing date for applications is 13th October at 11.59pm