Role Description
The purpose of this role is to inspect vehicles and equipment to provide expert advice to claims and underwriting departments on the most appropriate method to deal with a claim. The motor engineer negotiates the method and cost of repair and, where a vehicle is beyond repair or unsafe to repair, accurately values the vehicle and negotiates settlement with the customer.
Location: Manchester, Newcastle Upon Tyne and surrounding areas. This role requires you to work remotely from home, balancing desk-based tasks with physical inspections as required. You will play a crucial role in ensuring the quality, correct methodology and cost-effectiveness of vehicle repairs, while providing valuable support and guidance to our stakeholders and claims colleagues.
Salary Information Circa 44K Per Year. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
About You
* Conduct vehicle inspections both remotely and physically, with the ratio of desk to physical inspections varying based on business needs.
* Utilize Audatex and imaging tools to assess vehicles, primarily from our approved repairer networks and non-approved repairers.
* Negotiate repair methods and costs, ensuring adherence to contracts by network repairers.
* Handle total loss settlements and provide technical advice and support to claims colleagues.
* Work in partnership with local network and non-network repairers to ensure efficient and effective repair processes.
* Engage in salvage categorisation, requiring familiarity with the motor vehicle salvage code of practice.
Essential Skills
* Experience in the motor vehicle repair industry with proficiency in Audatex.
* Experience with Vehicle assessment and estimating.
* Preferably qualified to ATA VDA or IAEA level, or actively working towards these qualifications.
* Understanding of the motor vehicle salvage code of practice.
* Good communicator, able to work independently, make decisions.
We support the government scheme “Access to Work” please feel free to ask us about the access to work scheme.
Desirable Skills
* Preferably City and Guilds or equivalent in a vehicle repair discipline
* Audatex, GT Motive, Interest, Glassmatix or any vehicle estimating system
* Experience using Generative AI tools such as onsite Webchat / Chat Bot systems and journey is desirable but not essential
What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from—so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
* Flexible buy/sell holiday options
* Hybrid working
* Annual performance related bonus
* Contributory pension scheme
* Development days
* A discount up to 50% on a range of insurance products including car, home and pet
* Retail discounts
* Volunteering days
Our Ways of Working
Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications. Hr-recruitment@allianz.co.uk
For any inquiries or to submit your application, please contact: Georgie.Hill@allianz.co.uk
Closing date February 18th 2026. We reserve the right to close the advert early if we reach enough applications.
Join us - Let’s Care for Tomorrow.
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