Join to apply for the Creditor Services Associate role at RSM UK.
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle‑market businesses thrive. We are a fast‑growing firm with big ambitions – we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.
Make an Impact at RSM UK
Our Consulting team has ambitious growth plans, and we want you to be part of our journey. You would be joining the consulting team at an exciting time as we strengthen and grow our six solutions: business transformation, deal services, finance function support, risk and governance, forensic and investigation services, and restructuring. Our team of experts work collaboratively to provide tailored and client‑centric solutions, delivering a premium service through every interaction, giving our clients confidence as they build sustainable, future‑fit businesses.
RSM Creditor solutions provides a variety of market leading products and services which supports all types of large and small businesses, as well as professional practices, across the UK. These services include our Portfolio Risk Management and Tracker systems; post insolvency claims management services and corporate debt recovery.
Our debt recovery team offers an innovative and effective corporate debt collection solution, and our expertise spans the Utilities, Telecoms, Asset‑Based Lending and Business Restructuring sectors. We provide national coverage for the investigation and recovery of distressed and insolvent business sales ledgers and devise specialist recovery strategies including White Labelling and telephone debtor verification to provide early estimated outcome forecasts.
We are looking for an Associate to support our debt management team in managing a mixed portfolio of accounts, including “distressed” utility debt and sales ledger review and recovery of distressed and insolvent businesses. The successful applicant will also play an integral role in driving growth and building and enhancing relationships within these sectors.
Responsibilities
* Build and maintain a strong network across restructuring, advisory, and invoice finance teams to drive growth and enhance recovery prospects within the debt management function.
* Manage a portfolio of distressed and insolvent cases, conducting onsite reviews, debtor investigations, and recovery actions while ensuring all defined processes are followed.
* Provide regular progress updates, analysis, and outcome reports to clients and stakeholders, maintaining transparency and supporting informed decision‑making.
* Champion continuous improvement by leveraging technology and digital solutions to enhance efficiency, reporting, and delivery of a premium service to clients.
Qualifications
* Experience in a telephone‑based, business‑to‑business debt collection role, with an understanding of insolvency.
* Previous exposure to clients in the utility or lending sectors is desirable.
* A relationship‑focused professional who can build and maintain strong client and stakeholder relationships.
* A collaborative team player who works effectively across teams to deliver integrated solutions.
* Occasional travel to our Brentwood office and to client sites will be required.
Benefits
* Hybrid and flexible working
* 26 days holiday (with the option of purchasing additional days)
* Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
* Access to a suite of 300+ courses on demand developed by our in‑house Talent Development team.
Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Other
* Accounting
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