Overview
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique ‘people power & platform power’ approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer’s game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world’s leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of TikTok, Snap, YouTube and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the ‘True Human Influence’ movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 170+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences.
Job title
Senior Account Manager
Reporting of the role
This role reports to the Account Director
Overview of the job
We are hiring for a Senior Account Manager to join our agency partnerships team. This role is tasked with delivering best in class client service; executing end to end creator marketing campaigns for a major global media agency partnership across Europe. You will report directly to the Account Director, supporting agency relationship growth and campaign delivery excellence.
Responsibilities
* Support the Account Director by being the delivery focused driving force; creating timelines, creator briefs and treatment decks and ensuring the team is proactively sharing internal and agency partner facing updates on campaign status.
* Help to build and foster strong agency relationships, manage expectations and share updates and actions with agency stakeholders and their clients.
* Oversee and manage campaigns internally, using our platform Waves and ensuring the wider team have accurately uploaded content and organised creator payments on our team Monday.com boards.
* Lead on creating campaign case studies and Post Campaign Analysis reports, demonstrating the ability to convert data and insights into key learnings and confidently present to agency partners and their clients.
* Be the first port of call for campaign delivery issues and escalate to the Account Director where necessary.
* Assist the Account Director on creative strategy and campaign execution tactics, including contributing to agency partnership opportunities and responses.
* Be an exceptional performer and highly organized leader focused on continuously improving agency partner service and delivery for high impact results.
* Line manage Account Executives and Senior Account Executives, including daily management tasks, training and personal development plans.
* Understand and adapt to agency processes, timelines, and approval workflows to ensure seamless integration with agency partners.
What you will need
* Experience in influencer marketing is essential
* Several years working in an agency or brand within influencer marketing, advertising, social, media and/or creative
* Experience in client account management and creator management, preferably with media agencies or holding companies
* Experience in delivering post-campaign analysis
* Experience in delivery of creator and branded content for brands to achieve paid performance across social platforms
* Understanding of paid media, objectives, KPIs and strategy
* Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
* Understanding of media agency processes and stakeholder structures is highly desirable
* High energy and ability to multitask, with a real ability to quickly prioritise across several projects
* A proven team player with a proactive and positive approach to achieving goals
* Able to build strong rapport and relationships with internal and external stakeholders
* Multilingual language capabilities are a bonus, but not mandatory
Benefits
* Private Healthcare through Vitality
* Wellbeing support through Vitality including EAP & Mental Health cover
* 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs)
For more information on our benefits, perks and what makes us unique, please visit our website here.
At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
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