Overview
Are you an experienced Administrator looking for a role where you can truly make a difference? Join our dedicated Maternity Services team at the Royal United Hospitals Bath and play a vital part in supporting families during some of the most important moments of their lives. We are looking for a proactive and organised individual to provide high-quality administrative support to our Specialist Midwifery Teams. In this varied and rewarding role, you\'ll help ensure the smooth running of our service by coordinating appointments, maintaining accurate records, supporting patient queries, and working closely with midwives, clinicians, and wider multidisciplinary teams. You\'ll be supporting a range of specialist pathways, including Perinatal Mental Health, Infant Feeding, Birth Reflections, Bereavement, and Pelvic Health, each dedicated to providing personalised, compassionate care to women and families. Flexibility is key, and you may be required to work across different areas of the service to meet operational needs. If you\'re a confident communicator with a friendly, approachable manner and a genuine passion for supporting high-quality patient care, we\'d love to hear from you.
Responsibilities
* Reception and Clerical Support: Provide an efficient, professional reception service that instils confidence in patients and relatives, act as a point of contact for staff and patients, offering a courteous telephone and face-to-face service.
* Communication and Patient Support: Provide clear, relevant information to women and their relatives.
* Telephone and Messaging: Answer telephone enquiries.
* Liaison and Coordination: Communicate effectively with Midwifery teams.
* Administrative Tasks and Workload Management: Photocopying and ordering supplies; making patient appointments.
About us
At the RUH we\'re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. We value everyone\'s contribution in supporting the exceptional, person-centred care we pride ourselves on. We are committed to creating a compassionate and inclusive environment and value diversity, kindness and civility. We support staff development and wellbeing as part of a holistic approach to living a healthy life.
Details
* Date posted: 13 March 2026
* Pay scheme: Agenda for Change
* Band: Band 2
* Salary: £24,465 a year per annum, pro rata
* Contract: Permanent
* Working pattern: Part-time
* Reference number: 427-7761398
* Job locations: Bath Birthing Centre/Mary Ward and Antenatal Clinic, Combe Park, Bath, BA1 3NG
Person Specification
Qualifications
* Essential: GCSE English and Maths (or equivalent)
* Essential: Computer experience
* Desirable: NVQ
Experience and specific skills
* Essential: working face to face with the public in a busy environment - good customer care skills
* Essential: previous reception experience
* Essential: working in an administrative post
* Essential: ability to perform basic functions of Microsoft Office (Word, Outlook, etc.)
* Essential: ability to work efficiently as part of a team
* Desirable: knowledge of medical terminology
* Desirable: previous NHS or similar health care setting experience (patient/customer focused)
* Desirable: experience of dealing with difficult and sensitive situations
Disclosure
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Royal United Hospitals Bath NHS Foundation Trust
Bath Birthing Centre/Mary Ward and Antenatal Clinic, Combe Park, Bath, BA1 3NG
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