1. Job Title: Connect to Work Inclusive Support Team Manager (Support Functions)
2. Job Location: Gloucester
3. Salary: £48,226 - £51,356 per annum
4. Hours per Week: 37
5. Contract Type: Permanent
6. Closing Date: 20/11/2025
7. Job Requisition Number: 12187
8. This post is not open to job share
Connect to Work is growing, and we’re looking for a skilled manager to help shape its future. This is a chance to join a forward-thinking programme that’s making a real impact across Gloucestershire, supporting people into meaningful employment and helping them move forward with confidence. As Team Manager for support functions, you’ll play a key role in guiding a passionate team and driving outcomes that matter.
About the Role
Gloucestershire Employment and Skills Hub offers a one-stop source of information, advice, guidance and support around employment and skills. Working with a range of partners and employers in localities across Gloucestershire the Hub delivers 1:1 support through a number of programmes for people with barriers to sustaining or retaining work, as well as advice and signposting for any resident looking for help.
We are looking for someone to manage the support functions of our new Connect to Work supported employment programme which will support 2,900 people over the next 4 years. As Team Manager for Support Functions, you’ll lead a range of specialist teams responsible for the operational backbone of the Connect to Work programme. This includes oversight of data analysis, customer journey including triage, and administrative support. Working closely with DWP and other partners, you’ll ensure that systems and processes are efficient, responsive, and aligned with programme goals. You must be passionate about making a difference and be committed to driving excellence, providing a high quality service to participants.
As a strong performance manager, you will be part of a team that is vibrant and diverse, so a passion for inclusive employment will be essential. This is an exciting role, and your opportunity to have a substantial influence on the shape and delivery of a ground-breaking new programme.
About You
You will have demonstrable experience of managing at a senior level, including performance management. Experience working within a diverse team or with people who have disabilities, health conditions or other barriers to employment will be essential, along with the passion to influence change. Experience of working within the employability or health sectors will be an advantage, but not essential. You will have the ability to interpret guidance to develop systems and processes and be able to analyse data.
If you are enthusiastic and self-motivated and want to help us to deliver change to people living in Gloucestershire we encourage you to apply for this role.
About Us
9. For all your hard work, you will receive the following:
10. Flexible and agile working opportunities
11. 25.5 days annual leave rising to 30.5 days after 5 years continuous service
12. An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
13. Family friendly employer offering benefits to help support you and your family
14. Career development and qualification opportunities
15. Supportive and positive working environment with regular, robust supervision
16. Local Government Pension Scheme (LGPS)
17. Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
18. An in-house Occupational Health service
19. Employee discount scheme
20. Cycle to Work scheme
21. Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
How to apply
If you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.
Additional Information
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.