Ref
31195
Department
Commercial
Location
Manchester City Centre
Employment type
Full-time
Salary
£25,000 - £28,000
Closing date
22/09/2025
Description
We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.
Have a look at these videos to give an insight into who we are:
Bruntwood
Sustainability at Bruntwood
This role focuses on our retail proposition, specifically around our town centre brands in Stamford Quarter, Stretford, and Mill Gate - therefore you'll spend a good chunk of your time present in these spaces, building relationships and embedding yourself in these communities.
Job purpose:
As a Commercial Manager is responsible for responding to our demand pipeline and letting vacant retail and leisure space. You'll do this by really understanding the needs of both our potential and existing customers and collaborating with the wider team to create a brilliant experience. You'll get support from a Chartered Surveyor within Bruntwood to help you thrive in the role.
What we're looking for:
* You'll have graduated with a degree in property/real estate - we can support MRICS qualification if you are keen to become qualified
* Ideally you'll have some property related work experience
* You'll have a passion for retail spaces, building communities and thriving town centres
* As an excellent communicator, you will have the ability to remain professional during challenging conversations, negotiations and stakeholder relationships
* You'll enjoy working with wider teams internally, collaborating on projects and achieving success as a collective
What you'll be doing:
* Manage the enquiry pipeline, undertaking viewings and instructing deals, making sure we deliver an excellent experience from the outset.
* Deliver on all elements of property customer account management including; lease renewals, expansions, relocations, rent reviews, customer relationships (including debt and queries), and owning and driving the data regarding them.
* Full lifecycle account management exploring all sales opportunities with our customers and to ensure we retain all customers and when necessary being creative with the structuring of terms as well as an ability to engage on potentially challenging conversations.
* Own and manage a number of key customer accounts within the Bruntwood portfolio, driving retention and developing strong stakeholder relationships.
* Be an advocate for the customer, continually outlining the importance of great relationships and driving this passion within the team, by leading by example.
* Work collaboratively with colleagues including the Asset Managers, Building Surveyors, Lease Transactional team, Marketing team and Operational Managers to ensure a total team approach to sales transactions.
* Be fully aware of market dynamics and competition, utilising networks and relationships to identify trends and innovation within the sector, whilst continually acting as an ambassador for Bruntwood.
* Develop and maintain excellent working relationships with retail agents and other third parties to make sure Bruntwood are the preferred partner.
We really believe that if you're brilliant to work with, you deserve brilliant things in return:
* 28 days holiday plus you get your Birthday off work - and if that's not enough you can also buy & sell holidays too
* 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
* Sabbatical of up to 12 months so you can take a career break after five years with us
* Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
* Life assurance cover for all colleagues
* Up to 8% matched pension scheme
* Discounts & cashback at leading retailers
* Enhanced maternity / shared parental leave - 26 weeks fully paid leave
* Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill
On our careers page you'll find our benefits calculator, where you can select what benefits you'd use to calculate the savings you'd make.