Overview
Assistant Food & Beverage Manager
Imperial London Hotels Group based at Tavistock Hotel
40 hours (5 Days out of 7 Days weekly rota)
£31,010.00 + Benefits
We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.
We are now recruiting an Assistant Food & Beverage Manager at our Tavistock Hotel. Nestled opposite the picturesque Tavistock Square Gardens in the vibrant heart of Bloomsbury, London. The Tavistock Hotel has 395 rooms and is a homely place to be, offering an on-site Indian restaurant bar and laid-back lounge bar. Within the Hotel, our Poppadom Indian Kitchen offers a diverse flavour journey across majestic India. Celebrating classic Indian and Anglo Indian cuisine and street food, our chefs combine pure spices, traditional methods and bags of passion to create enchanted flavours to feed the soul, complimented by the best wines.
Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service, compliance to health and safety practices, whilst maximising guest satisfaction consistently on each shift.
Responsibilities
* Oversee F&B service of meeting and events within M&E space and maintain responsibility for food and beverage in these spaces, that all functions run smoothly, and customer requirements are met.
* Liaise regularly with Hotel General Manager and operational teams both front of house and back of house on departmental performance and that they are updated on information or issues.
* Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
* Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service.
* Ensure that all cash procedures are adhered to and monitored. Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities.
What we’d like from you
* Previous experience gained as Restaurant Manager or F&B supervisor within a fast-paced environment with a passion for all things food and beverage.
* A Passion for hospitality – you are all about creating memorable experiences that leaves our guests wanting to come back again and again.
* Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike.
* Excellent attention to detail and thrive in a fast-paced environment.
* Not afraid to roll up your sleeves you can multi-task and also adapt to changing priorities, keeping a calm approach when under pressure.
* You will be a natural leader, with the ability to motivate and develop a team to develop their skills and knowledge and coach them to reach their full potential.
What you’ll get in return
* 28 days holiday, increasing with length of service up to 33 days (including bank holidays)
* Access to ILH Training Academy programmes, apprenticeships and supported study scheme
* Access to Holiday Purchase Scheme
* Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items.
* Access to an interest-free Season Ticket Loan or Travelcard Loan
* Team member flat rate discount & 50% discount to friends and family at any of our hotels
* 50% discount at ILH’s nine food and beverage outlets
* Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage
* Access to an employee funded Health Cash Plan
* Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets
* Access to Early Pay - instantly access a portion of the pay you’ve already earned
* Access to shopping discounts across several high-street brands and online retailers
* Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology
* Access to mental health first aiders support & well-being support
* Access to our Employee Assistance Programme by Hospitality Action
* You can explore additional benefits
About Us
With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride
We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!
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