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Job Summary
1st Line Technical Support Analyst
* Country: United Kingdom
* Location: Southampton
* Sector: Support
* Salary: GBP Up to £20,000
* Job Type: Permanent
* Technologies: 1st line support Analyst C# visual basics SQL borland Microsoft Office SLA's KPI's Customer service
Are you a looking for an excellent career opportunity? Our client, based in Southampton, specialising in delivering IT Technology solutions for payments in the retail sector, is recruiting for a 1 st line Technical Support Analyst to join their team. The ideal candidate will have excellent demonstrable communication and problem-solving skills and be customer service orientated.
ESSENTIAL SKILLS:
• NVQ1/GCSEs and above (or equivalent) in key competencies
• Problem analysis/problem solving
• Attention to detail
• Working in a very pressurised environment
• Understanding of SLAs and KPIs
DESIRABLE KNOWLEDGE (not essential):
• Windows Operating System ranging from 2000 – Windows 7
• Borland & SQL
• Visual Basics and C#
Please, get in touch for further details on the exciting career opportunity!
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