Job title: Mercedes-Benz Assistant Parts Manager
Location: Carlisle
Hours: Full Time
Salary: Competitive
Take the next step in your career with Ciceley Commercials Ltd as an Assistant Parts Manager at our Carlisle dealership.
This role demands strong leadership, communication, and problem-solving skills to ensure efficient, high-quality service delivery. This role is directly involved in supporting the Aftersales manager in day-to-day running of the Parts department, serving general public & trade customers, and the supply of our own workshop.
The main duties will include:
· Managing inventory
· Receiving and picking of orders
· Carrying out daily/weekly stock checking
· Ensuring parts store is kept tidy and organised
· Assisting with pre-picking of parts for the workshop
· Assisting and supervising other team members
· Planning efficient van delivery routes through use of company resource
· Supervision of van delivery drivers
· Driving sales to meet targets
· Developing and motivating the Parts team through use of KPI's
· Ensuring excellent customer service to both retail and trade customers
· Assisting the Aftersales Manager with daily operations
· Ensuring compliance with current regulations.
Essential Criteria
· Practical experience in an After Sales environment
· Basic computer skills
· Good verbal and written communication skills
· Demonstrate a 'can do' positive attitude to challenges with the capability of bringing forward potential solutions
· Demonstrate leadership skills through effective delegation whilst developing a 'thinking team spirit'
· Numerate
· Hard working with the ability to work under pressure
· Enthusiastic and dedicated approach to work
· Organised work ethic
· Safe and responsible work manner
· Customer focused
· Reliable and punctual
· Full UK Driving Licence
Benefits
· 23 days holiday plus bank holiday
· Additional days holiday following 5 years' service (max 3 days)
· Cycle to Work Scheme
· Travel and Lifestyle Discount Membership
· Friendly team environment
· Award-winning dealership that is always looking to grow and develop its people and business
· Initial Mercedes-Benz product training provided
· Regular ongoing training with Mercedes-Benz to ensure remain expert in field
· Company Pension Scheme
The ideal candidate would:
· Possess commercial awareness and can understand the 'bigger picture' when applying a decision
· Possess strong interpersonal and mediation skills to communicate calmly and effectively
· Be able to analyse data, identify issues, and develop practical solutions to service challenges
· Contribute to strategic planning and the implementation of organisational goals.
About Ciceley Commercials Ltd
Ciceley Commercials Ltd is an award winning, Mercedes-Benz Commercial Vehicle Dealer with sites in Blackburn, Bolton, Carlisle and Dumfries. We are a family run business, established over 50 years ago and currently employ over 240 people.
This is a fantastic opportunity to work with a highly successful and award-winning Mercedes-Benz commercial vehicle dealership.
To apply for this position please apply with a copy of your CV.
Job Type: Permanent
Benefits:
* Company pension
* On-site parking
Work Location: In person