Position: Customer Team Leader
Location: Eccleshall Road Loggerheads, Market Drayton, TF9 4NX
Pay: £14.48 per hour
Contract: 28 hours per week + regular overtime, permanent contract, part time
Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview.
Apply easily from your mobile by completing our assessments – no CV needed!
You must be aged 18+ to authorise age‑related sales.
What you’ll do
* Own the day‑to‑day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co‑op through community engagement and membership growth
What you’ll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
Why Co‑op?
At Co‑op, we’re owned by our members. When you join us, you’re not just taking a job, you’re joining a movement. We want this to be a place where you can thrive, so you’ll also receive:
* Full training and career development resources
* 30% discount on Co‑op products in store
* Flexible access to pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro‑rata, including bank holidays)
* 24/7 access to GP appointments and colleague support programme
* Market‑leading policies to help you through life's big moments
Benefits
Benefits include a 30% colleague member discount in store, flexible hours, and support for personal development.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria. If you need adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you’ll need to complete two online assessments. It will take 15-20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
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