Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an Entry Level Fulfilment Administrator to join their Business Administration team. This Entry Level Fulfilment Administrator vacancy is an office-based position and as such you will be expected to follow all company policies and procedures. Attendance and time keeping will be expected to be impeccable as well as following the company H&S procedures and ensuring not just you but also your team members are compliant in all areas as well. As the Entry Level Fulfilment Administrator you will be expected to effectively manage your own workload whilst reporting to the Senior Fulfilment administrator on a daily/weekly basis. Specific Job Responsibilities: * Process sales orders from multiple platforms for customers such as Amazon, B&Q, Wholesale, Retail and Online. * Arrange the booking in of all B2B & B2C deliveries on carrier platforms as well as directly with customers via phone or email. * Booking in of export deliveries with specific export carriers, advising customers of cost of shipment, providing all relevant export documentation needed for goods including commercial invoices with commodity codes, country of origin information and product/shipment weight values. * Create all delivery notes, meticulously checking the delivery note matches that of the completed warehouse acknowledgement – any discrepancies in paperwork are to be reported before the goods leave the business. * Actively assist in the planning of company own deliveries, ensuring company vehicles are used as often as possible. This includes discussing potential deliveries with the Fulfilment Manager and drivers themselves, booking in deliveries with customers to suit our logistic requirements and planning schedules for drivers. All details are to be added to the digital daily planner for easy access and visibility to all. * Create delivery address labels prior to dispatch and correctly apply pallet & parcel labels to allow for accurate delivery including delivery notes and address labels. This includes ensuring Amazon deliveries are correctly labelled with the carton label, packing list and label making sure that these labels are placed in the correct location on the parcels/pallets and that they are well applied. * Manage the paperwork process for all deliveries including requesting stock movements when required for completion of delivery notes * Complete Chep pallet and Tote movements on a weekly basis * Run all end of day reports ensuring correct paperwork is present ready for filing. * Assist with the preparation of archive documents including completion of shared spread sheet noting locations of archived documents for future reference. * Deal with all incoming calls/emails into the company (via sales@, info@) relating to delivery queries. * Provide support to all other administration functions as instructed by your department manager. * Observe all company Health and Safety requirements. * To undertake any other reasonably requested task outside of the job description – this can include picking/packing orders amongst a variety of other tasks. Relevant Skills and Experience: * Previous customer service skills and an ability to handle customer/clients professionally * Polite telephone manner * Excellent written and verbal English * An ability to work under pressure and to deadlines * Accuracy and attention to detail * Excellent organisational and administrative skills * An ability to work independently and as a team * Proactive in dealing with queries * Good time keeping & flexibility to working hours This is an office based position and comes with a salary of per £12.21 per hour. Salary to be reviewed after 6 months of employment. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times