Job Summary
Working alongside the Product Support Supervisor to ensure the accurate and timely administration of all live products.
Duties
* Monitoring and updating all package elements both as part of a weekly capacity review and ad-hoc as required in line with daily marketing deadlines. Ensure any variance in the cost/capacity is reviewed and recommendations made, or any issues flagged to the Product Support Supervisor
* Understanding of product run rates in relation to the trading plan - an understanding of whether a product is either critical to current trading delivery or known to be low on capacities is key
* Liaise with the other departments regarding stock and package amends
* Assist in resolving any issues with product raised by other departments
* Ensuring any amends to live products (including but not limited to pricing, USPs, Sale messaging, versions) are clearly communicated to;
o Marketing to ensure website is accurate and up to date for all products
o Sales, Admin, Service etc to ensure full understanding of key changes across the business
* Attend the weekly trading meetings and understanding of monthly KPIs and targets by business segment (as relevant)
* Management of any package closures per agreed process
* Able to manage packages through Global Product Planner (GPP) process as required (package amends, new versions)
Skills
* Excellent communication and organisational skills.
* Excellent attention to detail and a clear focus on quality and accuracy.
* Experience of working in a fast-paced environment and able to deliver under pressure.
* Proficient Microsoft skills, particularly Excel.
* Good team-player, self-motivated and forward thinking.
* Positive, reliable and tolerant (demands of the business means things can change last minute).
* Ability to understand basic business finance, e.g., gross margin percentages and calculations.
* Able to work extended hours on occasions when required.
* Ability to manage multiple priorities.
Job Types: Full-time, Temporary
Contract length: 12 months
Work Location: In person