Linde Material Handling is one of the world's leading manufacturers of forklift trucks and warehouse equipment. We operate in over 100 countries worldwide and have around 13,000 people working for the brand. A worldwide network of more than 8,500 service technicians ensures maximum availability of Linde trucks and solutions, and based on its worldwide logistics network, Linde guarantees spare part delivery within 24 hours. Linde Material Handling offers a range of challenging careers across the country, and we are keen to talk to you about the direction in which you would like your career to go. We are currently looking for a Team Leader to join our team in the West Yorkshire area. The geographical patch to be covered is the HD / HX / LS / WF / BD postcode area.
We are looking for a team leader to ensure the day to day efficient running of the engineering team within the designated area to facilitate a high-quality customer experience. You will be expected to have experience in any of the following disciplines: vehicle technician or mechanical engineer who has experience working with forklift trucks, a plant fitter, plant technician, vehicle technician or a similar type of role. Working with everything from small pallet trucks, through to IC trucks, VNA trucks and automated trucks, you will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on Linde forklifts and other material handling equipment at our customer sites. A message from one engineer to another Linde works well for me because the hours suit my lifestyle and I have a better home/work life balance. In my previous role I often worked shifts which included weekends/nights, this made making plans with family difficult. Annual leave was challenging to take unless booked a year in advance and working bank holidays was a requirement. Great salary, paid door to door and the support of the team here is invaluable.
Before I joined Linde, I met with my team on yearly basis. Now, we meet regularly for coffee and breakfast and it’s nice to have informal catch ups with my team and managers.
We offer:
Who are we looking for?
A team leader to ensure the day to day efficient running of the engineering team within the designated area to facilitate a high-quality customer experience within a designated area. The Team leader is responsible for the leadership, engagement and motivation of the engineering team. In addition, the Team Leader will continue to maintain and repair equipment within a reduced truck parc. To be considered for this role, you will need experience in at least one of the following areas:
Mechanical engineering
Electrical engineering
Hydraulics
Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.
You will need to be IT literate and able to use latest technology to keep accurate records and place orders.
You must hold a full UK driving licence.
You will need to have the following personal attributes:
Demonstrates effective communication and management skills to deliver excellent service customer through a team of engineers
Excellent people management skills, having demonstrated an ability to work in a team and a desire to promote quality customer service.
Ability to prioritise multiple issues on a day-by-day basis to ensure customer satisfaction.
Confident in interacting with customers and having challenging conversations
Comfortable in Customer facing situations
Good levels of numeracy / literacy
Energetic, motivated and pro-active team player
Qualified maintenance engineer (NVQ level 3/ equivalent) in relevant discipline or industry experience.
Industry Know How
Competent to be able to support and train engineers on relevant IT systems with the ability to provide first level support
Conflict Management
Qualified to conduct Thorough Examination
Tasks and Qualifications:
What we Offer?
Salary will depend on experience
40 hour working week
Shift premium
Door to door payment
Overtime opportunities
Occasional on-call support required paid in addition to your salary
Company van and fuel card, with the option for private use Van washing through fuel card account
25 days annual leave
Company pension scheme - 6% employer contribution; minimum 4% employee contribution
Discount scheme, with access to deals from some of the UK’s largest brands World class Linde specialised product training
Full Forklift Driver Licence
What to Expect? Structured 6-week on-boarding and training plan Buddy support system in place
In boot overnight parts deliveries
PPE and Uniform supplied
Uniform cleaning service
Ongoing manufacturer training on our market-leading range of material handling equipment
Local support from a network of colleagues
Varied role with day-to-day different challenges