JOB OVERVIEW
Mitie, the UK's leading facilities management and professional services company, is expanding its IKEA Security Operations Centre and is looking for individuals to join us on a permanent basis. No previous experience is necessary as full on-the-job training will be provided, including fully funded CCTV SIA license. If you are an excellent communicator with a great telephone manner and computer knowledge, we want to speak with you!
Main Duties
1. Be a member of the MITIE/IKEA ISOC team
2. Use CCTV to identify criminal behaviour involving IKEA Units
3. Support IKEA co-workers via phone
4. Input security and crime incident data into a central database
5. Provide high-quality customer service to our client
6. Engage with the MITIE loss prevention team
What We Are Looking For
* Excellent communication and customer service skills
* Ability to multi-task and prioritize workload
* Committed and motivated
* Experience working as part of a team
* Reliable, trustworthy, and enthusiastic
* Must hold a SIA CCTV badge
* Retail security experience
Salary and Benefits
* £27,811.50 per annum, working a 4 on 4 off / 5 on 3 off shift pattern
* Varied shifts of 11 hours Monday to Saturday and 7 hours on Sunday, between 11am-10pm Monday to Saturday and 10:30am-5:30pm on Sunday
* Competitive salary
* Attractive retail discounts through Mideals
* Training, career development, and progression opportunities
* Additional benefits including online GP services, death in service, share options, and discounts for shopping, cinema, holidays, etc.
* Free parking
Additional Employee Benefits
* Access to virtual GP services
* Financial wellbeing support via Salary Finance
* Flexible lifestyle benefits platform, Choices
* High street discounts, cycle-to-work scheme
* Enhanced pension contributions, share plans, and life cover
* Recognition programs like Mitie Stars with cash prizes
Our success depends on our people. We offer diverse training and development options to support your career growth.
Since 1987, Mitie has employed over 68,000 people globally, serving clients across banking, government, hospitals, and schools.
Join our Mitie Team. Together, our diversity makes us stronger.
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