Job Description
The Head of Benchmarking & Analytics will lead the development and implementation of benchmarking and analytics strategies to support the organisation's business objectives. This role requires a deep understanding of the airline industry and the ability to analyse complex data sets to provide actionable insights.
Accountabilities
Working in partnership with the business to:
* Lead and manage a team of data analysts, providing guidance, direction, and support in their day-to-day activities.
* Develop and implement a comprehensive benchmarking and analytics strategy to support the organisation's business objectives.
* Collect and analyse data from various sources, including internal systems, third-party tools, and market research, to identify trends, patterns, and opportunities.
* Collaborate with cross-functional teams to define key performance indicators (KPIs) and develop dashboards and reports to track and measure performance against these metrics.
* Provide actionable insights and recommendations to stakeholders based on data analysis, helping them make informed decisions and drive business growth.
* Stay updated with the latest industry trends and advancements in analytics tools and technologies, and evaluate their potential to improve our data analysis capabilities.
* Drive data governance initiatives by establishing data quality standards, ensuring data accuracy, and implementing data security measures.
* Collaborate with IT teams to ensure data infrastructure, systems, and tools are optimized to support efficient data collection, storage, and analysis.
* Effectively communicate complex analytical findings and insights to both technical and non-technical stakeholders through presentations, reports, and visualizations.
* Foster a culture of data-driven decision making within the organisation, promoting the use of analytics to drive continuous improvement and innovation.
This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities.
Qualifications
* Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, Business, Economics, Engineering, or a related field.
* Excellent communication skills, with the ability to present complex data insights to both technical and non-technical stakeholders.
* Strong problem-solving skills and the ability to think strategically
* Experience with data governance and data quality management practices.
* Knowledge of industry-leading data protection management practices.
* Extensive experience in data analytics, data modelling, and data science/statistics.
* Proven experience in the airline industry, with a deep understanding of its unique challenges and opportunities.
* Strong leadership and team management skills.
* Excellent analytical and problem-solving abilities.
* Proficiency in data analysis tools and techniques.
* Strong communication and presentation skills.
* Ability to work collaboratively with cross-functional teams.
* Knowledge of data governance and data quality management practices.
* Ability to stay updated with the latest industry trends and advancements in analytics tools and technologies.
* Knowledge of industry-leading data protection management practices.
* Experience with business intelligence tools and data science platforms.
* Knowledge of data protection management practices.
* Experience in developing and implementing benchmarking strategies.
* Ability to drive data-driven decision making within an organisation.
Additional Information
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses