Working hours: This role is available on a part-time, job-share or full-time basis.
Location: London or Whiteley
Closing date for applications: 26th January 2026
The opportunity:
Zurich is seeking an accomplished Portfolio Optimisation Manager to lead the development of our SME Etrade Market Pricing strategy and enhance our capabilities. As our e-Trade business continues to accelerate, we need a forward-thinking leader who can set the vision for Market Pricing, coach and empower a talented team, and ensure we capitalise on opportunities in a competitive landscape.
In this role, you’ll provide strategic direction across a range of initiatives and deliver technical capabilities, leveraging advanced analytics to maximise profitable growth. As part of Retail Underwriting, you’ll partner closely with our Product and Technical Pricing teams to translate data-driven insights into actionable business outcomes, whilst acting as a mentor to help develop the next generation of talent.
We value diverse experience, strategic vision, and a collaborative mindset. If you are passionate about driving innovation, developing people, and delivering results, Zurich will support you with an empowering environment and the tools to keep you at the forefront of your career.
Key responsibilities:
1. Deliver the SME Etrade Market Pricing strategy to support the portfolio’s profitable growth ambition through enhanced capabilities, such as price optimisation and life-time value modelling.
2. Support the derivation of market pricing change, collaborating with product owners to implement and continuously improve market pricing sophistication.
3. Own a robust impact assessment process, leveraging tools such as Radar, to ensure robust analysis, best practice and safe deployment of change.
4. Provide data assurance, ensuring all datasets and reporting are reconcilable and explainable.
5. Coach and develop our team of analysts—providing guidance, mentoring, and professional development to foster technical excellence.
6. Act as a strategic partner to Technical Pricing, Product, and Digital teams—facilitating cross-functional collaboration and influencing product direction.
7. Champion a culture of insight-driven decision making, ensuring the team delivers regular, actionable performance analytics.
8. Promote diversity, equity, and inclusion within the team and across the wider business.
Your skills and experience:
9. Extensive experience in market pricing, portfolio underwriting, or related analytical leadership, with an understanding of General Insurance principles.
10. Expertise in data analytics and modelling using advanced analytical tools.
11. Radar experience is beneficial; however, we would consider those with a strong desire to learn. SQL experience would also be beneficial.
12. Strategic thinking and influencing skills, able to translate complex data into compelling business recommendations.
13. Demonstrable commercial, able to turn theory into actionable deliverables that serve our strategy and market partners.
14. Strong communication and stakeholder management skills, with the ability to challenge and engage at all levels.
15. Proactive, innovative, and committed to continuous improvement and team development.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.
Our culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.