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Retail service team member

Barry
beBeeCustomerService
Team member
Posted: 17 December
Offer description

Job Opportunity

This role would suit people who have a genuine care for the needs of customers and members.

* A positive approach to change and problem solving is essential.
* The flexibility to work a range of different shifts, including early mornings (6pm store opening), afternoons from 12pm and weekends.

You will be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At our organization, we do things a different way. For over many years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

Key Responsibilities:

* Friendly and thoughtful service – you'll put customers first in everything you do: responding to queries, championing products and Membership, and doing all you can to deliver a great shopping experience
* Work together to make everyone's day better – supporting your colleagues to solve problems for customers and members
* Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
* Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
* Support your local community – get involved in all kinds of activities and events

Benefits:

* Discounts on all products in-store plus discounts on all other brands
* Pension scheme with employer contributions
* Money management app giving you access to a percentage of your pay as you earn it
* Holiday entitlement and pro rata for part time colleagues
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* Employee assistance service
* Full, paid training and dedicated support for your personal development and career progression
* Cycle-to-work scheme

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