Job Title: Clinical Performance Manager - OHP's
Location: Homebased
Salary: up to £46,000 per annum
Contract Type: Permanent
Hours: Full Time (37.5 hours per week) Monday - Friday
Right to live and work in the UK is required for this role
Closing date for applications: COB 29th April 2025
Role Summary
The Clinical Performance Manager for the Occupational Health Physicians, ensures all clinicians in their team can achieve agreed targets to time, cost, and quality requirements, in accordance with client and business needs. The CPM ensures that performance management policy is properly executed, fairly and consistently within their team and that the Optima Health CPD Plan is delivered effectively and efficiently to their team.
Main Duties and Responsibilities
* Provide leadership, motivation, and support to a defined team of clinical employees.
* Conduct line management tasks including managing company appraisals, performance monitoring, development plans, attendance management, conduct, grievances, capability, communications, always ensuring fair and equal treatment.
* Ensure team compliance with all relevant Optima Health policies.
* Provide management reports on team performance to stakeholders as required.
* Support Head of CMP & Medical Directors in the development of Optima Health Learning & Development Plan and lead on the operational delivery of the plan for their designated multidisciplinary clinical team.
* Ensure that performance targets for all clinical employees in their team are clearly defined, communicated, and achieved, including ensuring that targets are appropriate for everyone according to their specific job role.
* Collaborate with clinical governance and training teams to ensure employees are inducted effectively, meeting standards and are competent in their role.
* Ensure continuous improvement in terms of process and productivity.
* Support continuous improvement activity in service operations, seeking to improve cost effectiveness, efficiency, and quality in line with business requirements.
* Be an active member of the Service Operations clinical management team, attending meetings, teleconferences, supporting decision making and providing input to reports as required.
* Be responsible for identifying, advertising and when authorised, recruiting clinical employees, in their geographical area in line with business needs.
* In liaison with relevant parties, be responsible for planning and delivering of induction training and mentoring in line with the requirement of the individual job role, ensuring that the recruit achieves the desired delivery and quality targets within an agreed time frame.
Who Are We Looking For?
* Experience managing a clinical team (does not apply to internal staff)
* Ability to lead and manage a team of professional employees effectively, combining empathy and support for individuals with strong task and performance focus.
* Well‑developed influencing skills, able to adapt style as required to persuade and gain support of stakeholders at all levels.
* Very good communicator, able to articulate complex ideas in different ways to meet the needs of different audiences and drive change to achieve future goals.
* Strong analytical and problem‑solving skills, able to use data effectively to improve decision making and drive business improvement.
* Highly flexible, with ability to tolerate high levels of ambiguity, comfortable in working with conflicting priorities and able to both anticipate foreseeable changes and respond rapidly to unforeseen changes.
* Ability to delegate activities effectively, ensuring key accountabilities of the role are discharged effectively when outside the boundaries of personal competence (for example, it is not essential to be a clinician in this role, but the ability to effectively discharge clinical responsibilities in a cost‑effective way is an essential requirement of the role).
* Excellent written and verbal communication skills, fluent English language skills: able to communicate with stakeholders on day‑to‑day basis via telephone, email, and face to face in a clear, caring, courteous and professional manner.
* Ability to work within a target‑orientated environment.
What Can We Offer You?
* 25 Days Annual Leave + Bank Holidays
* Buy and Sell Holiday Scheme
* Life Assurance
* Pension Scheme
* Health Cash Plan
* Volunteer Days
* YuLife Employee Benefits Platform
* Save As You Earn Scheme
* Eye Test Vouchers
* Flu Vaccination Scheme
* Cycle to work scheme
* Clinical Training Academy
* Paid CPD Days
* Professional Registration Fees Paid
* RAVE Awards
* Employee Assistance Programme
* Right to Request Flexible Working From Day 1
About Us
Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high‑performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference.
At the heart of our story are our people. We bring together like‑minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK.
When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career.
Together, we live our values: One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued. Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value. Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market‑leading propositions and use technology to advance service and clinical outcomes. We evolve how we work – embracing smarter, more flexible approaches that help our people thrive both professionally and personally. Never Too Big to Care – We always retain a client‑first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together.
Equal Opportunities
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
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