Job Description
The Planner/Coordinator for the Service Division is responsible for the effective planning, coordination, and administration of service works across various client sites. This role ensures the right engineer is assigned to the right job with the appropriate equipment, parts, and documentation, delivering exceptional service in line with Clark Door’s standards. The role combines strategic planning, real-time schedule management, and customer-focused coordination to optimise engineer utilisation, maintain compliance, and enhance client satisfaction.
ABOUT YOU
You are a highly organised, proactive professional with experience in planning and coordinating service or technical operations, ideally within a manufacturing, engineering, or service-oriented environment. You thrive in a fast-paced setting, managing multiple priorities while maintaining a strong commitment to customer satisfaction, safety, and operational efficiency. Your excellent communication skills enable you to build strong relationships with engineers, clients, and internal teams, ensuring seamless service delivery. You are commercially astute, detail-oriented, and driven to make a difference through continuous improvement and collaborative teamwork.
KEY RESPONSIBILITIES
1. Plan and allocate engineers to service and maintenance job...