Salary: £50,000 - 65,000 per year Requirements: Creative flair with the ability to write and adapt engaging product descriptions Familiarity with AI content-generation tools Excellent communication skills, both written and verbal Strong organisational and multitasking skills with the ability to work under pressure Proficiency in Microsoft Office (Word, Excel) Experience with Shopify or similar e-commerce platforms (desirable) Accuracy with numbers and data entry Self-motivated, proactive, and confident with a flexible approach Strong attention to detail and commitment to high standards of work Responsibilities: Create, update, and maintain product listings, ensuring all descriptions, images, and specifications are accurate and appealing Use AI and creative tools to generate compelling product descriptions and marketing content Monitor stock levels and product availability, liaising with internal teams as required Answer customer telephone enquiries, managing queries and assisting in securing sales Process web shop orders and coordinate with warehouse/dispatch teams to ensure timely fulfilment Provide first-line support to colleagues and customers for web shop-related queries Highlight opportunities for web shop improvement Ensure all online content adheres to company guidelines and deadlines Assist with promotional campaigns, seasonal updates, and special offers Carry out general administrative duties to support the Web Shop and Retail team Technologies: AI Excel Support Marketing Network Shopify Web More: We are a long-established family firm with a network of branches in the South and East of England, supplying machinery and services to the agricultural, construction, and professional ground care machinery markets. We are offering a full-time permanent role as a Web Shop Administrator at our branch near Maldon, Essex. Our competitive salary depends on skills and experience and includes benefits such as 32 days holiday (including bank holidays), a workplace pension, life assurance, staff discounts, a company sick pay scheme, flu jabs, and an employee referral scheme. You will be part of a small, dynamic team, supporting the day-to-day operations of our online retail platform. last updated 7 week of 2026