Part-Time Mortgage Administrator Location: Coleshill (easy access to M42 & M6) — on-site parking available Hours: 25-30 hours per week (flexible start/finish times) We're looking for someone with experience in mortgage administration to join our small, established team just outside of Birmingham city Centre. You'll help keep things running smoothly behind the scenes by supporting both clients and advisers throughout the mortgage process. What you'll be doing: Keeping track of mortgage and protection applications Collecting documents from clients and uploading them to our system Liaising with lenders, solicitors, and other third parties Updating clients and advisers on progress Handling incoming and outgoing calls General admin like scanning, emailing, data entry, and filing Making sure our office supplies are stocked What we're looking for: Previous experience in mortgage admin is essential Comfortable using computers and CRM systems Good attention to detail and a methodical approach Able to manage your time and keep things organised Friendly, professional phone manner Someone who's reliable and takes confidentiality seriously What we offer: A friendly, supportive team environment 23 days annual leave (pro rata) bank holidays Pension scheme On-site parking Life insurance (Death in Service benefit) If this sounds like a good fit, we'd love to hear from you