Location: Remote-first with UK-wide client visits (occasional travel to Ireland and Spain) Salary: Up to £45,000 per annum Benefits: Company vehicle or EV scheme | Flexible working | International project exposure The Opportunity A leading MSP and technology transformation consultancy is seeking a Technical Onboarding Consultant to support the rapid integration of new clients into their services framework. Working across a diverse client base, including finance, education, healthcare, and non-profits, you'll ensure each onboarding journey is executed with care, precision, and technical excellence. This is a role for a well-rounded IT professional who enjoys hands-on work, customer interaction, and contributing to wider digital transformation initiatives. About the Role As a Technical Onboarding Consultant, you’ll play a critical part in assessing new client environments, installing necessary systems and agents, and setting the technical foundation for future delivery. You’ll liaise with internal delivery teams and client stakeholders to capture infrastructure information, spot early-stage issues, and apply best-practice standards from day one. This role involves both remote and on-site activity, including travel across the UK and occasional trips to Ireland and Spain. Key Responsibilities Carry out all standard onboarding tasks such as installing agents, updating system configurations, and applying remote monitoring tools Perform initial IT estate assessments, identifying gaps in infrastructure, performance, security or compliance Document systems and configurations thoroughly, including on-site photo capture and asset tagging Flag risks and propose initial solutions or improvements to be addressed in roadmaps or early-stage workstreams Collaborate with internal consultants, engineers and project managers to ensure smooth handover and rollout Support client engagement during the onboarding phase, representing the consultancy with professionalism and clarity Ensure all client data and infrastructure is aligned with operational, security, and compliance standards from the outset Projects You May Support Onboarding new clients with hybrid and cloud-based infrastructures Deploying remote management agents and configuration tools Initial audits for Cyber Essentials Plus or infrastructure improvements Capturing data to support cloud migrations, SharePoint rollouts, or VOIP implementation planning Building the groundwork for full Microsoft 365 Modern Workplace deployments Coordinating with overseas clients to conduct remote or on-site onboarding sessions What We're Looking For Hands-on IT support or field technician background Experience with Microsoft 365, cloud environments, networking, and endpoint management Confident installing agents, applying standard configurations, and capturing asset information Proactive, process-oriented, and able to spot and escalate technical issues early Excellent documentation and communication skills Comfortable with national travel and occasional short trips abroad Desirable Skills & Experience Experience with RMM tools, Intune, Entra ID, or Microsoft Defender Familiarity with onboarding processes in a managed services or consultancy environment Understanding of Cyber Essentials Plus requirements or infrastructure audits Prior client-facing IT project work Microsoft or Fortinet certifications a bonus Why Join Us? Company vehicle or EV car scheme Opportunity to work across UK and international clients Flexible, remote-first working environment Be part of a fast-growing, innovation-led technology consultancy Real development opportunities and varied technical exposure Recruiter: Callum Thompson