Job Title: Healthcare Assistant – SEND & Complex Needs
Location: Telford
Salary: £90–£100 per day (PAYE)
Hours: 8:30am – 4:00pm, Monday to Friday
Contract Type: Full-Time, Long-Term
Protocol Education is working in partnership with a Telford-based SEND school that provides specialist education and care for children and young people with complex needs, including profound and multiple learning difficulties (PMLD), sensory impairments, and physical disabilities.
The school is seeking a compassionate and skilled Healthcare Assistant to join their dedicated team. This is a highly rewarding opportunity to make a significant difference in the daily lives of students who require personalised care, structure, and support in order to thrive.
Key Responsibilities:
* Supporting pupils with medical and physical needs throughout the school day
* Assisting with personal care, including toileting, changing, and feeding
* Providing mobility assistance using hoists and other equipment (training provided)
* Administering medication and supporting with tube feeding where appropriate
* Collaborating closely with teaching staff, therapists, and external professionals
* Creating a calm, safe, and structured environment for learning and personal development
* Ensuring the highest standards of safeguarding and care at all times
Ideal Candidate:
We are looking for an individual with a caring, patient, and proactive approach who is comfortable working in a high-needs setting. You may already have experience in healthcare, care work, education, or social support roles.
Essential:
* A calm and compassionate manner
* Willingness to undertake personal care duties
* Strong teamwork and communication skills
* An understanding of safeguarding and health & safety protocols
Desirable (but not essential):
* Previous experience in a SEND or PMLD setting
* Healthcare or support qualifications (e.g. NVQ Level 2/3 in Health & Social Care)
* Manual handling or medication administration experience
What Protocol Education Offers:
* Weekly pay through PAYE (no umbrella deductions)
* FREE access to Thrive training to boost your SEND expertise
* Ongoing professional development and tailored CPD opportunities
* A dedicated consultant for personalised support
* £50 refer-a-friend bonus for educators and TAs
* Opportunities to work across a range of SEND and SEMH settings
This role would suit someone from a healthcare, residential care, or support background looking to transition into education or further develop their experience within specialist settings.
Please note: applicants must have the right to work in the UK.
To apply, please contact Alanna on 01902 313820 or email alanna.scarle@protocol-education.com
All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.
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