You will be working as part of the Technical department providing technical advice to external Gas Safe registered Engineers.
* You will use your skills to interpret and explain technical information and instructions.
* You will understand customer requirements and show a good technical aptitude combined with the ability to give advice by telephone with clarity and diplomacy.
* You will be confident giving technical advice and will give our customer world class customer service.
* You will be target driven and your performance will be measured on achieving KPI’s.
Requirements:
* GCSE Grade 4 or above or an equivalent qualification in English
* Passion for customer service
* Good problem-solving aptitude
* Computer literate with experience using all Microsoft applications
* Excellent communication skills