Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, JustB and Saint Michaels Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve, you can help make that a reality.
We are an independent charity powered by local communities. Every day, we help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen.
Main duties of the job
As a Senior Team Nurse, youll be at the heart of our mission to deliver compassionate, high-quality, patient-centred hospice care. Youll provide high-quality, personalised support to patients and their families during some of the most challenging times of their lives.
In this role, you will
Deliver expert palliative and end-of-life care with empathy and professionalism.
Conduct holistic assessments, develop care plans, and evaluate interventions.
Lead on-shift when required, supporting other healthcare staff.
Mentor staff, promote continuous learning, and contribute to a positive team culture.
Play an active role in service improvement, clinical audits, and governance.
Represent the hospices values in every interaction with patients, families, colleagues, and the wider community.
The ideal Senior Team Nurse candidate will have a strong background in hospice and palliative care, with at least 3 years of specialist clinical experience and 2 years in end-of-life care leadership. They should demonstrate expertise in nurse-led care delivery, patient assessment, and escalation. Experience in ward management and involvement in service improvement projects is also essential, highlighting both leadership and innovation in clinical settings.
About us
How we look after you
We put people first in all that we do, which includes our own team
Wellbeing and resilience support with a dedicated team by your side
Flexible and hybrid working for many roles
A supportive and caring environment
Opportunities to grow, develop and progress, with culture of lifelong learning
Ourvalues
We put the people who use our services at the heart of everything we do
We are caring and compassionate
We are personal and supportive in our approach
We are responsive
We are fair
Job responsibilities
Senior Team Nurse
Job Purpose
To provide on shift leadership and management of our Hospice Nurses and HealthCare Assistants to deliver patient-centred care and support. To be part of the inpatient services management team to delivery service improvements to clinical services. To support others and to be able to independently plan and deliver patient-centred care, working closely with patients and their families.
Act as the shift coordinator, and teach others to do so, overseeing high-quality team nursing care and coordinating wider team care that puts patients at the heart of what we do.
To act as the key worker for a designated caseload, showing nursing leadership by providing care as part of a multidisciplinary team.
Key Responsibilities
Clinical Intervention
Places quality at the centre of care by providing evidence-based, individualised, and personalised support through holistic needs assessment, risk assessments, care planning, and evaluation of all care interventions. Follows agreed care and support plans and actively integrates theory and practice into daily work.
Acts as a Key Worker for a clinical caseload, working proactively to manage care and provide easy access to ongoing support. Assesses patients' information needs and provides relevant information through various means. Helps patients understand and evaluate complex information, enabling them to make informed decisions about their future.
Fosters self-management by assessing patients' ability to self-manage, providing education, and guiding those who require support in managing their condition.
Demonstrates excellent communication skills and expertise in hospice care, including the ability to manage emotional distress for patients and their loved ones when needed.
Provides clinical expertise, advice, and support across service boundaries, referring to other professionals and signposting to relevant agencies as necessary.
Contributes to nursing-led service development, promoting excellence in care.
Promotes clinical excellence through innovation, audit, evaluation, and research
Maintains accurate patient records.
Leadership and people management
Forms part of the IPU Management team, delivering on service led requirements, and leading the Hospice Nurses, Hospice Nurse Specialists and Hospice Health Care Assistants as required.
Takes the line management of Hospice Nurses and Hospice Health Care Assistants as needed by the organisation.
To act as part of the management team on shift, providing decision-making and troubleshooting.
To act as a manager on shift whenever required.
To be a mentor and supervisor for student nurses and nursing associates.
Effectively allocating work and maintaining responsibility for delegated tasks.
Demonstrates leadership through clinical expertise, delivering high-quality, person centred care and using a co-creating care approach with patients and their families affected by life-limiting illnesses.
Contributes to the education and training of other healthcare professionals involved in patient care.
Supports the development and promotion of the hospice, ensuring the delivery of high-quality, cost-effective care.
Encourages patient and community involvement within the practice setting.
Collects accurate and comprehensive data to provide evidence of activity, outcomes, and quality.
Takes professional responsibility for ensuring effective communication between all service providers across the care pathway.
Actively participates in multi-professional meetings, acting as a patient advocate and representing nursing views.
Ensures that patients and their families are aware of the full range of resources and services available through the hospice.
Develops skills in conflict resolution and negotiation to handle difficult or challenging situations.
Supports the development of patient-focused education, including training to manage treatment side effects effectively.
Acts as a mentor or preceptor, guiding new staff members and students.
Develops new skills in response to emerging knowledge and techniques.
Works across professional boundaries, employing creative reasoning, positivity and problem-solving.
Supports and manages change from a solution-focused place.
Governance
Takes part in all governance meetings, e.g. adverse events group as needed by the organisation.
To take a link nurse role in a particular area as required by the organisation.
Will undertake investigations, audits, policy and procedure reviews as required by the organisation.
Professional Development
Acquires and applies clinical, technical, and evaluation skills through a broad and in-depth knowledge base.
Utilises clinical expertise, clinical judgement, creative thinking, and experience to enhance patient care, seeking support from others when necessary.
Assesses nursing practice and proposes improvements as required, drawing on patient experiences to drive change.
Takes personal responsibility for ongoing learning and development through reflective practice, self-appraisal, and actively engages with the learning and development opportunities provided by the hospice.
Special Features of the job
To deliver on time-specific projects for service improvements across clinical services.
To nurture and develop Hospice Nurses and Healthcare Assistants to deliver their roles effectively.
To provide competencies and training as needed to Hospice Nurses and Healthcare Assistants to support in their maintenance of training requirements and continual professional development.
Working autonomously within a team, you'll deliver patient-centred and holistic care.
Our service operates 24/7, 365 days a year, with clinical roles rostered to ensure round-the-clock coverage. Although rosters are planned, there may be times when you'll need to adjust your scheduled rota at short notice. If this is the case, we can make individual arrangements, provided they align with our Flexible Working Policy and are approved by the Director responsible for the service.
In necessary circumstances, we may need to make last-minute changes to shifts to maintain high-quality, safe patient care. We'd initially ask for your cooperation, only resorting to compulsory changes if necessary.
Personal Development
We warmly encourage all staff and volunteers at the Hospice to play an active role in identifying and fulfilling their development needs related to their jobs. We aim to support you through various processes, such as regular one-on-one meetings with your Line Managers or senior colleagues, plus annual appraisal and development reviews.
Every employee benefits from an annual appraisal, and to make the most of this opportunity, it's important to engage fully in the review and collaborate with your Line Manager on your individual, team, and organisational objectives.
Additionally, we kindly ask each employee to participate in all relevant mandatory and statutory training, as required by our organisation and/or their professional bodies.
General
Lead and work from a place of positivity and solution-focused
Act as a charity ambassador and encourage others to do the same.
Collaborate closely with colleagues in Fundraising and Marketing to promote the hospice's charitable activities and participate in fundraising as needed.
Ensure the team understands the hospice's structure, values, and purpose, and has opportunities to contribute to its development.
Maintain confidentiality regarding staff, volunteer, and client records, as well as privileged information about the charity's services, patients, staff, and volunteers.
Enhance the hospice's reputation within the community and among private, statutory, and voluntary sector agencies.
Perform any other duties as reasonably required.
All staff must be supportive of and able to promote the philosophy and concept of hospice care.
The hospice provides staff support, and employees are expected to take responsibility for accessing and providing suitable support to ensure they can deliver professional care.
The above is indicative of the current responsibilities of the post which may change from time to time in consultation with the post holder in line with the service need.
Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals and regular contact meetings.
Person Specification
Qualifications
* Registered Nurse with NMC.
* Nursing Degree or suitable alternative.
* Have the practice assessors qualification.
* At least 3 years practical experience of Nursing in a clinical setting.
* Ability to plan, deliver, and evaluate nursing care.
* Ability to assess complex patient needs and escalate appropriately if required.
* An excellent level of understanding and interest in Palliative Care and End of Life Care.
* Evidence of delivering projects for clinical.
* Excellent interpersonal skills.
* Excellent record keeping skills and documentation.
* IT literate with the ability to use Microsoft and Outlook as a minimum.
* Understanding of Infection Control.
* Understanding of Multidisciplinary Team Working.
* Understanding of safeguarding/ DOLS and how these would be required at the end of life.
* Demonstrable practice of implementing and adapting for a Patient Centred Approach.
* Experience of ward working employing good organisational skills.
* Positive attitude to Patient Care.
* Commitment to CPD of self and others, including specialist palliative care training.
* Demonstrate a commitment to North Yorkshire Hospice Cares aims and objectives through its core values and behaviours.
* Full understanding of and strong commitment to confidentiality.
* European Palliative Care Certificate or specific palliative care post graduate learning.
* At least 2 years demonstrable experience of leading the care for patients at end of life or requiring symptom control.
* Experience of mentoring and line managing staff through development.
* Understanding of Clinical Audit.
* Understanding of advanced clinical skills in palliative care e.g. wound care, mouth care, palliative symptom control.
* Evidence and engagement with positive collaborative team working skills.
* Promote and sustain a responsible attitude towards diversity and inclusion.
* Understanding of Health and Safety issues relating to an Inpatient Unit and patient care generally.
* Self awareness and ability to recognise signs of stress and knowledge of coping strategies.
* Flexible attitude to work, and undertaking of role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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