Overview
We are looking for a highly organised Resource Coordinator to support our Resourcing Function. To ensure success, the Resource Coordinator should possess solid knowledge of project practices and demonstrable experience in a similar role.
Responsibilities
* Maintaining and updating schedules in the MSP and managing calendar invites.
* Verifying the availability of consultants.
* Attending Resourcing, Sales, and pre-sales calls.
* Setting up resource plans in the MSP.
* Managing MSP bookings (training/variable).
* Booking training and surrounding communications via email or Teams.
* Pulling reports from the MSP.
* Tracking/maintaining resource movements.
* Monitoring the resourcing inbox and answering scheduling queries via email.
* Holding the daily resourcing call in the Resource Manager/Coordinators absence.
* Sending out reminders/chasers to Sales regarding opportunities and maintaining records.
* Documenting scheduling processes and keeping records.
* Performing other administrative tasks when required.
Qualifications
* A minimum of two years' experience in a similar/business admin role.
* Advanced proficiency in scheduling software, such as JIRA, ServiceNow/Oracle, etc.
* Extensive experience with office software, including MS Word, Excel, Outlook and creating PowerPoint presentations.
* Advanced knowledge of confirming and rescheduling work, as well as record-keeping practices.
* Advanced knowledge of working with a diverse workforce and understanding what that entails.
* Advanced ability to keep stakeholders informed of schedule changes and to answer queries.
* Ability to coordinate meetings with relevant stakeholders.
* Excellent organizational, interpersonal, and communication skills.
* Fast learner with the ability to think on your feet.
* Works well under pressure.
* Experience of working in a professional services environment is preferable.
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world\'s greatest organisations, driving digital transformation, enabling people and their business.
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