Overview
We are looking for an enthusiastic and motivated individual to help deliver our regulatory responsibilities, placed on us as the Enforcement Authority for the Reservoirs Act 1975 in England. The Reservoirs Act helps to ensure the safe operation and management of dams.
Role and Responsibilities
As an officer in the Compliance and Monitoring team, part of the Reservoir Regulation team, you will be responsible for monitoring compliance with the Reservoirs Act 1975 for the 2140 reservoirs in England. In this role, you will:
* manage our day-to-day correspondence
* record incoming documentation on our database to ensure that our records are accurate and up to date
* encourage compliance when reports or certificates are not received as expected.
* be the first point of contact for reservoir owners and panel engineers
* provide information and advice on the requirements of the Act.
Working patterns and team
We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies. This role is a part-time job share (22.2 hours per week).
The team
You will join the Environmental Assessment and Reservoir Regulation department, which is part of the Flood & Coastal Risk Management (FCRM) Directorate. The Reservoir Regulation team is a nationally dispersed team comprising of 25+ highly motivated, experienced, skilled, and passionate people who are responsible for the regulation of the more than 2140 large raised reservoirs in England. The team is dispersed across the country. Some travel and overnight stays will be required.
Experience/skills Required
* Good verbal and written communications skills
* Attention to detail
* Ability to prioritise a varied workload
Contact and additional information
For further information or an informal chat about the role contact Liana King. Interviews will take place remotely on Microsoft Teams week commencing 06 October 2025.
liana.king@environment-agency.gov.uk
This is a part-time job share (22.2 hours per week).
This a national role so you can be based at any Environment Agency office.
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.
Competencies
1. Data and Information Management
Please give us an example of where you have collected, managed and shared data. What did you do to ensure this was done appropriately according to relevant data laws, policies, processes and standards?
2. Communicates Effectively
Please give us an example of when you have had to explain complex technical information to a non-technical person? What was your approach? How did you check understanding?
3. Focuses on Customers and Partners
Please give us an example of when you have had to tell a customer or client something they did not want to hear? How did you do it and how did you manage the relationship going forward?
We are committed to diversity and inclusion and have policies on flexible working and guaranteed interviews for disabled applicants. We also note guidance on civil service status; for details please contact your HR team.
The Environment Agency is a Non-Departmental Public Body and uses Central Government frameworks and contracts for recruitment. For interested suppliers, visit the Crown Commercial Service guidance on becoming a supplier.
Job location and other
Norfolk, England, United Kingdom; Wymondham; Norwich – various locations. This national role allows base from any Environment Agency office.
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