Email & Retention Specialist
đź“Ť West Sussex
đź’° Around ÂŁ35k + Generous Bonus Package
Are you a creative, data-savvy marketer who lives for email, CRM, and customer journeys? A rapidly growing sports nutrition brand is on the lookout for an Email & Retention Specialist to take their global D2C and B2B engagement to the next level.
This is your chance to own and shape lifecycle marketing that makes a real commercial impact. If you know your way around Klaviyo and thrive in fast-paced, performance-focused environments, this one’s for you.
What You’ll Be Doing:
* Leading the development and execution of global email and retention strategies
* Creating advanced automations, behaviour-based segments, and personalised campaigns
* Driving loyalty, subscription, and reactivation programs
* Analysing and optimising performance to boost retention and customer lifetime value
* Partnering closely with growth, creative, and marketing teams
We’d Love to See:
* 3+ years’ experience in email or CRM marketing (ecommerce a big plus)
* Klaviyo expertise and strong understanding of lifecycle marketing
* A performance-driven, analytical mindset with solid reporting chops
* A track record of improving retention and LTV through smart strategies
* Creative thinking and strong communication skills to build standout campaigns
Perks & Benefits:
* Great bonus scheme tied to performance
* Discounts on premium wellness products
* Friendly, inclusive office vibe
* Free parking on-site
* 20 days holiday + bank holidays