Digital Transformation Partner
Newcastle upon Tyne- Hybrid
We’re looking for a Digital Transformation Partner who thrives on working with people as much as systems. This is not a hands-off technical role it’s about understanding people, translating their needs, and making change happen. You’ll act as the key link between non-technical teams and technical delivery, ensuring that business needs are clearly understood, well-defined, and successfully delivered.
At the heart of this role is stakeholder engagement and delivery.
You will:
* Build strong relationships across the organisation
* Work closely with staff across care, education, and support services to understand their goals, challenges, and pain points.
* Translate business needs into clear requirements
* Take input from non-technical stakeholders and turn it into structured, actionable requirements that technical teams and suppliers can deliver against.
* Bridge the gap between technical and non-technical teams
* Communicate effectively with both audiences simplifying complex ideas for users and providing clarity and direction for technical teams.
* Shape and prioritise digital change initiatives
* Work with leadership to identify opportunities for improvement and help define transformation priorities.
* Plan and support delivery of solutions
* Help create practical project plans, coordinate stakeholders, and support the delivery of new systems, improvements, and integrations.
* Drive adoption and real-world impact
* Ensure solutions are understood, embraced, and embedded into everyday use through training, communication, and support.
This is a people-first transformation role where success depends on your ability to:
* Influence and engage stakeholders at all levels
* Understand real-world operational challenges
* Turn conversations into clear, deliverable plans
* Ensure technology actually improves how people work
* Experience supporting or delivering systems or digital change projects
* A collaborative, organised, and problem-solving mindset
You won’t just recommend change you’ll help make it happen.
Ideal background/ but not essential
* Business Analysis / Digital Transformation / IT Projects
* Experience in charity, education, healthcare, or public sector
* Familiarity with process improvement and data-driven decision making