Retrofit Programme Officer
Department: Asset Strategy & Sustainability
Location: Homeworking with travel as required
Contract: Permanent, Full time
Salary: c.£40,000 plus £5,800 car allowance
Help us deliver a greener, more energy‑efficient future for our homes and communities.
We’re looking for a proactive and organised Retrofit Programme Officer to join our Asset Strategy & Sustainability team. If you’re passionate about housing, sustainability, and making a real impact through decarbonisation and energy‑efficiency programmes, this is a fantastic opportunity to grow your career.
About the role
You’ll play a key part in supporting the delivery of our retrofit programmes, including SHDF 2.1 closure and WH:SHF Wave 3. Working closely with the Retrofit Programme Manager and Retrofit Technical Advisor, you’ll help coordinate projects, maintain accurate reporting, and ensure we meet funding and regulatory requirements.
This role is ideal for someone who enjoys bringing structure to complex programmes, collaborating across teams, and keeping projects moving with precision and care.
What you’ll be doing
* Coordinating and supporting retrofit projects to ensure they run on time, within scope, and within budget.
* Maintaining programme documentation, reporting templates, and audit trails.
* Supporting monthly governance cycles and preparing reports for grant funding bodies.
* Gathering data from internal teams and ensuring compliance with funding and regulatory requirements.
* Monitoring delivery progress and flagging risks or issues to the Programme Manager.
* Contributing research and data to new funding proposals and strategic asset planning.
* Supporting internal and resident communications related to retrofit activity.
What you’ll bring
Knowledge & Skills
* Understanding of project or programme management.
* Awareness of retrofit, sustainability, or housing regulations (training available).
* Strong organisational skills and excellent attention to detail.
* Confident communicator, both written and verbal.
* Comfortable working with spreadsheets, reporting tools, and data.
* Able to manage multiple tasks and work collaboratively across teams.
Experience
* Experience supporting projects or programmes in housing, sustainability, property, or a regulated environment.
* Familiarity with reporting to external bodies or maintaining audit‑ready documentation.
* Experience in retrofit or energy‑efficiency projects is desirable but not essential.
Qualifications
* A relevant qualification in housing, sustainability, administration, or project support — or equivalent experience.
* Training or certification in project coordination or retrofit is a bonus.
* A willingness to continue developing professionally.
Why join us?
* A chance to contribute to meaningful sustainability and decarbonisation work.
* Supportive team environment with opportunities to learn from technical specialists.
* Professional development and training pathways.
* The opportunity to shape the future of our homes and communities