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Trainee Claims Handler Permanent, Dorking
Client:
F4P
Location:
Dorking, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
7f6ee95b6e18
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
Have you just completed your A Levels and are looking for a career path? Unsure what to do?
Due to expansion, we are seeking additional Trainee Claims Handlers to develop a long-term career within the motor claims department. Training is provided for the first two years, with salary increments every 4 months to support your career growth as a Claims Negotiator.
As a member of the Claims team, you will be trained to investigate, negotiate, and settle claims over a 2-year milestone training period.
You will be assigned a small number of claims to start building your own claims portfolio, including claims involving Credit Hire and non-serious Personal Injury cases.
Performance reviews, including salary increases, will occur every 4 months during the training period. Salary rises are performance-based.
Key Responsibilities of the Trainee Claims Handler
* Investigate allocated claims thoroughly.
* Communicate with policyholders, solicitors, and others via telephone and written correspondence.
* Maintain accurate estimates on outstanding claims to ensure proper reserves are set.
* Work within the team to settle claims within appropriate timeframes.
* Collaborate with colleagues to manage workload and enhance team performance.
* This role is primarily office-based.
Skills, Knowledge & Experience Needed
* Experience working in an office environment.
* Experience providing excellent customer service.
* Willingness to learn.
* At least 5 GCSEs or equivalent (grades 4-9 / A-C), including English Language & Literature and Mathematics.
* A-level qualifications, preferably in Maths, English, or Business.
Benefits and Package
* Starting salary: competitive (specific amount to be confirmed).
* Salary reviews every 4 months for the first 2 years, then annually.
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