Role overview
Location: Addenbrookes Hospital, Cambridge, Cambridgeshire, CB2 0GG
Salary: £26,500 per annum + Overtime
Working hours: Monday to Friday between 06:00 am - 16:00 pm
Contract Type: Permanent, Full Time (40 hours per week)
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
About the role
Role overview
The Cleaning Supervisor will be expected, and not limited to, interacting with the client to ensure agreed cleaning standards are met as well as taking an active role in the completion of said tasks across the site. The supervisor will ensure that audits are performed and submitted, with any actions addressed.
A key role of this post holder will be the management and delivery of scheduled maintenance tasks in accordance with the CAFM. Responsibility, performance and management of the housekeeping team will be an integral role as a Cleaning Supervisor.
What you’ll do:
1. Oversee and maintain cleanliness across customer wards, treatment rooms, offices, laundry, labs, recreational areas, kitchens, and toilets, in line with the EMCOR SLA and Cleaning Services Specification.
2. Ensure all cleaning tasks are completed to agreed standards and within service level agreements (SLAs).
3. Supervise additional or specialist cleans as required, ensuring correct use of chemicals and equipment.
4. Organise and manage weekend overtime rotas to ensure adequate staffing and service coverage.
5. Liaise with the client and internal teams to maintain required service levels and ensure timely resolution of any service shortfalls.
6. Report faults, damages, or safety concerns to the Maintenance Department, clearly specifying the issue, location, and urgency.
7. Conduct regular audits of cleaning and waste activities to ensure compliance and identify areas for improvement.
8. Assist the Soft Services Lead in identifying cost-saving opportunities within cleaning operations.
9. Collate and prepare waste for collection in accordance with site procedures.
10. Conduct regular stock checks and ensure timely replenishment of cleaning supplies and consumables.
Who you’ll be:
11. Previous experience in a supervisory cleaning role, ideally within a healthcare/GXP or large-scale facility.
12. Knowledge of COSHH Regulations.
13. Willing to complete Training within BICS.
14. Excellent level of interpersonal and customer relationship skills.
15. Communicate politely and effectively with EMCOR team / Client.
16. Ability to sustain effective relationship.
17. Ability to plan, Organise and work independently.
18. Basic knowledge of Microsoft Word and Excel.
EMCOR UK benefits
19. 25 Days holidays + Bank holidays
20. Holiday Buy Scheme - up to 5 days a year
21. Industry leading Maternity & Paternity Policies
22. Refer a Friend scheme – worth £500 per referral
23. GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
24. Extensive Learning & Development opportunities, including opportunities for progression.
25. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
26. Bike To Work Scheme
27. Paid volunteering and charity days
28. Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
29. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.