Customer Service / Bookkeeper | Morningside, Edinburgh | Full Time | Monday to Friday, 9am – 5pm | Up to £22,222 per year (commensurate with experience) Our client is a forward-thinking accounting firm dedicated to leveraging the latest technology to streamline operations and elevate client services. With a strong reputation for excellent client service, fuelling steady growth and an expanding client base, they are now seeking an experienced Customer Service / Bookkeeper to join their team. This is a fantastic opportunity to grow your skills and advance your career within a supportive, welcoming, and friendly environment. Are you the right person for the job? Minimum of 2 years' experience in bookkeeping and customer service Experience in a small firm of Chartered Accountants (preferred) or in the Business Services/Advisory sector Strong knowledge of VAT, payroll, and self-assessment Confident with cloud accounting software (Xero, QuickBooks highly desirable) Excellent communication and organisational skills A proactive and customer-focused mindset Skilled at managing multiple projects simultaneously, prioritising tasks effectively, and meeting tight deadlines without compromising on quality What will your role look like? Provide bookkeeping and support services to a wide range of clients Manage accounts payable and ensure timely invoice processing Run monthly payroll and handle VAT returns and self-assessments Prepare monthly reconciliations and assist with management reporting Use and advise on cloud accounting software (Xero, QuickBooks) Respond to client queries with professionalism and clarity Support clients with software implementation and training Collaborate with internal teams and help streamline workflows Stay current on accounting trends and software updates What can you expect in return? Competitive salary, based on your experience Company pension scheme Paid holidays Casual dress code Supportive, professional, and friendly working environment Opportunities for ongoing learning and development What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR.