Overview
Citi Belfast, Northern Ireland, United Kingdom
We’re looking for a Design Engineer to help build our next generation Developer Experience (DevEx) platform at Citi. You’ll be joining a small, high-impact team, shaping the daily lives of our 50,000 engineers globally.
You’ll be comfortable with design, front-end development, can assist with user research, and are passionate about your user’s needs.
Where you’ll work
You’ll sit within Development Enablement, part of Citi’s CTO organisation – a group focused on innovation, developer platforms and internal tools. We operate like a startup inside a global bank: shipping fast and experimenting.
What You’ll Do In Your First Year
1. By day 45 - Build a component used by engineers in production
o You’ll identify a pain point in the engineering workflow and solve it – for example, jumping between a JIRA issue and related builds or pull requests. You will design in Figma, build the interaction design (e.g. CSS animations/d3.js) in Storybook, and ship the finished UI component to production.
o Outcome: Your component will help engineers complete a key task at least 50% faster
2. By 3 months – Validate what we’re building and creating relationships
o You’ll actively seek feedback through both informal and formal user testing sessions. You’ll establish relationships with engineers across the org and begin capturing metrics to show your work is making a difference.
o Outcome: Network of relationships outside the team, iterated on designs based on feedback and discovered a few actionable KPIs that can prove we’re solving real problems.
3. By 6 months - Establish a base of UI components and patterns that shape the way engineers interact with their developer workflows
o You will have shipped a few components – for example, a CI/CD status view, or a widget that shows production errors – and started extracting reusable patterns and best practices that form the foundation for our design.
o Outcome: Several components built inside of Storybook and shipped to production. Your components or designs will have also influenced 1-2 external teams across CTO and even inspired design changes across Citi.
4. By 12 months – Own and evolve key parts of the developer experience
o You’ll own parts of the design and front-end implementations of complete workflows, such as being able to see the flow between a JIRA ticket all the way into production. You will have had meaningful impact on the lives of our users.
o Outcome: Show real improvement in our DevEx metrics of Cognitive Load, Flow State, and Feedback Loops. Analytics to demonstrate engineers are using our app to move through their SDLC workflow faster e.g. from a JIRA ticket to its associated builds with a single click.
What You Will Bring
* Strong front-end engineering skills: Typescript (JS), React, CSS, and data visualisation tools like d3.js.
* Strong product/design skills: Proficient in Figma, interaction design, component reuse.
* Comfortable taking part in either formal or informal user research: you talk to users early and often, integrating insights into your work.
* Ability to innovate: Excited to push the boundaries in design and engineering with your unique skillset that allows you to bring strengths from both worlds.
Tools you’ll use
* React, TypeScript, Rest APIs, VS Code, Figma, Storybook and internal design systems
* Mac or PC - It’s up to you.
* Access to time-saving AI tools such as GitHub Copilot and Cognition.ai’s Devin
Why you’ll love working here
* You’ll shape the daily experience of tens of thousands of engineers at one of the largest engineering organisations in the world.
* You’ll work in a small autonomous team, with impact across our global organisation.
* You’ll get to combine your unique design and engineering skills to push boundaries others can’t and change the way internal platforms are made.
What We’ll Provide You
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
* 27 days annual leave (plus bank holidays)
* A discretionary annual performance related bonus
* Private Medical Care & Life Insurance
* Employee Assistance Program
* Pension Plan
* Paid Parental Leave
* Special discounts for employees, family, and friends
* Access to an array of learning and development resources
Visit our Global Benefits page to learn more.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
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Job family and related details
* Job Family Group: Technology
* Job Family: Applications Development
* Time Type: Full time
* Most Relevant Skills: Please see the requirements listed above.
* Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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