Office Manager
Cardiff | £35,000 - £42,000 | Monday - Friday | Permanent
Introduction
Acorn by Synergie is recruiting an experienced and highly organised Office Manager on behalf of our client, a law firm in Cardiff. This pivotal role oversees the smooth day-to-day operations of the firm, covering office management, compliance, HR, and financial administration.
Key Duties
Office Management
Manage the daily operations of the firm, ensuring efficiency across all departments.
Act as first point of contact for clients, stakeholders, and external suppliers.
Coordinate meetings, prepare agendas, and maintain accurate records.
Implement and streamline office procedures to enhance productivity and profitability.
Oversee facilities, IT support, office supplies, and vendor contracts.
Ensure PAT testing is completed on all electrical equipment across offices.Compliance & Risk Management
Ensure adherence to SRA regulations, GDPR, and internal compliance policies.
Maintain complaints and risk registers, escalating issues where necessary.
Support the firm in managing audits, data protection, and health & safety compliance.
Ensure any changes or amendments to company policies are signed off by the MD or assigned Board member (H&S, HR, Finance, GDPR, Complaints, Training & Development).Finance Administration
Support budgeting, forecasting, and financial reporting.
Monitor supplier contracts and renewals to ensure cost-effectiveness.
Work with accounts on billing processes, payments, and cashflow management.Human Resources & Staff Support
Oversee recruitment, onboarding, and offboarding processes.
Manage staff records including annual leave, training, and appraisals.
Support employee relations, welfare, and performance management.
Organise staff training, CPD, and professional development activities.Business Development & Strategy
Assist with business planning, marketing initiatives, and firm growth projects.
Represent the firm at professional and networking events.
Support the delivery of strategic goals set by the Partners/Board.
Requirements
Previous experience in office or practice management, ideally within a legal or professional services environment.
Strong organisational and leadership skills with the ability to manage multiple priorities.
Excellent knowledge of compliance, risk, and regulatory requirements within a law firm.
Financial acumen and experience supporting budgeting and reporting.
Strong IT proficiency, particularly in MS Office and case management systems.
Excellent communication, problem-solving, and interpersonal skills.
What We Offer
Competitive salary of £35,000 - £42,000 per annum.
Monday to Friday working pattern.
Permanent role with career development opportunities.
Supportive and professional work environment.
Interested?
Apply now with your CV to join a growing and well-established law firm in Cardiff.
Acorn by Synergie acts as an employment agency for permanent recruitment