Peterborough Cathedral is looking for a Visitor Experience Assistant to join our team in a varied, hands‑on role at the heart of Cathedral life.
This is a flexible position supporting visitor welcome, retail, cleaning, learning, worship and events. No two days are the same, and the role plays a key part in ensuring the Cathedral is clean, welcoming, safe and well‑presented for all who visit.
You will help deliver a high‑quality visitor experience while supporting the smooth day‑to‑day running of a busy, historic working Cathedral.
Location: Peterborough Cathedral
Contract: Casual (flexible hours)
Closing Date: Open until filled
Key Duties
* Provide a warm, friendly welcome and visitor information
* Support the Cathedral shop (tills, cash handling, merchandising)
* Carry out cleaning and presentation of public and back‑of‑house spaces (approx. 40%)
* Assist with setup and delivery of events, services and school visits
* Help ensure spaces are ready, safe and well‑presented
* Work flexibly across teams and respond to changing needs
About You
We are looking for someone who is:
* Friendly, reliable and confident with people
* Practical and happy with hands‑on work
* Flexible and able to work across different tasks
* Comfortable in a customer‑facing environment
Experience in customer service, retail, hospitality, cleaning, events or heritage settings is desirable.
What We Offer
* A unique working environment in a historic Cathedral
* Flexible working patterns
* Supportive team culture
* Holiday entitlement (pro rata)
* Pension scheme (after probation)
Safeguarding: This role is subject to DBS checks and safeguarding requirements.
Equal Opportunities: We welcome applications from all backgrounds.
#J-18808-Ljbffr