Food & Beverage Assistant - Full & Part Time Positions Available Location: Hoar Cross Hall, Staffordshire About Us Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests. Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals…. The Role Do you have a passion for impeccable service and exquisite food? As part of our Food and Beverage team you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun energetic team creating astounding experiences for our guests. Role Specification Providing an efficient, courteous, and professional service at all times, undertaking new or refresher training sessions as required Assisting in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa Keeping the front and back of house areas clean, tidy and set up for any function in line with BEOs and to comply with all closedown and setup procedures Having the ability to run a section in any restaurant across the business at any given dining time, including Breakfast, Afternoon Tea, Lunch and Dinner Having the ability to answer guest queries in a polite and helpful manner Personal Specification Essentials Have previous experience in a similar role within the hospitality industry Have a good understanding of food hygiene and quality standards Have the ability to work under pressure and in a fast-paced environment Have excellent interpersonal and communication skills Desirables Have experience with large volume covers Have Food Safety Training Additional Information Full and part time positions available Working between 1-5 days a week (6 hours minimum - 40 hours per week) Covering shifts for breakfast, lunch and dinner Zero-hour contract Why Join Us Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality Complimentary Spa Day on work anniversaries at any of our company spas Free meal provided daily through our staff canteen Complimentary use of leisure and spa facilities Access to the Employee Assistance Program 30% discount on overnight stays and spa days Discounts on food, drink and retail across our venues Pension scheme Free Parking Refer-a-Friend scheme Excellent Induction and training programme Perkbox Online benefits and discounts On-line Doctor support (appointments/prescriptions) A fun, supportive and inclusive work environment with loads of development opportunities People say you can’t choose your family, well we choose you to be part of ours!