Job Title: Head of Commercial Partnerships
Location: Fulwood, Preston
Contract Type: Permanent, 37.5 hours a week
We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of community health and how CHEC can play an innovative part in making this great, with your help.
The Head of Commercial Partnerships will lead the development and execution of strategic partnerships to drive Private Medical Insurance (PMI) and commercial partnership referrals and revenue growth. This role will focus on identifying new business opportunities, managing key relationships with insurers and corporate clients, and enhancing the company's commercial footprint in the private healthcare sector.
The role will act as the subject matter expert, ensuring the organisation becomes a provider of choice for patients, insurers, and corporate partners.
Duties
* Develop and execute Clarity Healthcare national PMI and private partnership strategy in alignment with the organisation’s commercial and clinical goals.
* Lead on contract negotiations, pricing frameworks, and reimbursement structures with insurers and intermediaries.
* Identify and pursue new market opportunities for PMI and commercial partnership services, including expansion into new specialities such as Gastroenterology, Dermatology, ENT, and any other specialities that are identified in line with business growth.
* Provide insight and reporting to the Senior Leadership Team on PMI performance, growth opportunities, and market trends.
* Act as the primary relationship owner with all UK private health insurers, brokers, and corporate health partners.
* Ensure delivery of high-quality account management, resolving escalations quickly and proactively improving service delivery.
* Build a network of broker and corporate relationships, ensuring commercial alignment and driving patient referrals.
* Work with operational teams to embed PMI patient pathways across all Clarity sites, ensuring consistency, efficiency, and compliance.
* Lead the training and upskilling of RBMC and hospital teams in PMI processes, patient communication, and insurer protocols.
* Drive continuous improvement, ensuring operational bottlenecks are identified and resolved
Experience
* Experience in private healthcare, PMI, or insurance referral networks
* Proven success in building and scaling commercial partnerships
* Strong understanding of PMI referral pathways, pricing models, and customer acquisition strategies
* Ability to identify and engage with corporate clients, brokers, and insurers
* Commercial acumen with ability to negotiate contracts, develop revenue models, and forecast growth
* Excellent stakeholder engagement and client relationship management
* Experience with data-driven decision making and performance tracking
* Demonstrable project management and problem-solving skills
* Ability to work autonomously, prioritise workload and meet deadlines.
About CHEC
Community Health and Eyecare are an independent service provider that specialise in Ophthalmology and Endoscopy services supporting the NHS. CHEC are an established group of hospitals and community clinics across the UK. Our bespoke state of the art surgical centres are a beacon of envy, providing end-to-end care for our patients through NHS partnerships.
We have 5 core values that we uphold through our employee and patient lifecycle to ensure a pleasant experience for all. These are Caring, Passionate, Togetherness, Listening and Focus, something that all our colleagues are expected to naturally uphold here at CHEC.
Why work for us?
* 25 days holidays plus bank holidays
* Buy and sell annual leave scheme
* Refer a friend scheme
* Company pension
* Company sick pay scheme
* Life assurance scheme
* Bluelight Card- 100’s of discount and cashback options
* Performance review with a training and development plan
* Employee discounts portal
* Gym membership
* Cycle to work scheme
* Tech scheme