Who Are Absolute Taste and What Do We Do?
We are an innovative culinary and customer service provider,
dedicated to delivering inspirational food and experiences that redefine
customer satisfaction. With a commitment to excellence and a passion for
pushing boundaries, we continue to grow from strength to strength.
As a small, dynamic team of event professionals, we
specialize in creating exciting, well-managed, and sustainable events, while
fostering strong working relationships. We're looking for individuals who share
our fun, resilient, and hardworking values to join our supportive,
high-performing team.
This is an exciting opportunity to be part of a highly
regarded organisation dedicated to success and a positive, empowering culture.
About the Role
The purpose of this role is to keep the organisation’s
technology running smoothly, securely, and without interruption. As the primary
point of contact for all IT support, you’ll ensure systems remain reliable,
resolve day‑to‑day technical issues, and maintain the infrastructure that
enables every team to work at their best.
You’ll play a crucial role in supporting a fast‑growing,
multi‑site business, providing hands‑on expertise across locations in Bicester,
London, and Brighton. This position suits someone proactive, adaptable, and
confident in troubleshooting, someone who thrives on being the go‑to technical
specialist on the ground.
Location: Bicester
Key Responsibilities
Multi-Site
IT Support & Logistics
* Site Visits: Travel
regularly between offices in Bicester, London, and Brighton to provide
hands-on support, audit equipment, and maintain physical infrastructure.
* Workstation
& Office Setup: Physically set up desks, monitors,
docking stations, and cable management for new hires or office reshuffles.
* Meeting Room
Management: Ensure all audio-visual (AV) equipment, TVs, and conferencing
tools (Zoom/Teams) in meeting rooms are fully functional at all locations.
User
Support & Helpdesk
* Daily Tech
Support: Coordinate as the first point of contact for IT queries,
resolving issues with Windows/Mac laptops, mobile phones, printers, and
software.
* Onboarding/Offboarding: Manage
the entire IT lifecycle for employees: creating accounts, assigning
licenses, configuring laptops, and securely wiping data when staff leave.
* Training
& Guidance: Provide basic training to staff on new
software, cybersecurity best practices (like spotting phishing emails),
and how to use office hardware.
* Network
Maintenance: Troubleshoot local Wi-Fi, routers, and switches. Work with
ISPs to resolve internet outages quickly to minimize business downtime.
Security
& Data Management
* Access
Control: Manage user permissions and passwords, ensuring staff only
have access to the data they need.
* Endpoint
Security: Ensure all company devices have active antivirus software,
are encrypted, and run the latest OS updates.
* Data Backups: Monitor
daily backups of critical company data and occasionally test data recovery
processes.
What We’re Looking For
* At least 6 months of experience in an IT
support, helpdesk, or IT administration role.
* Driving
License: Must hold a valid UK driving license and be comfortable
driving/traveling regularly between Bicester, London, and Brighton.
* Operating
Systems: Comfortable navigating and troubleshooting both Windows and macOS.
* Cloud/Admin
Basics: Familiarity with admin portals for Microsoft 365, Meraki.
* Ability to manage own time and prioritize tickets
effectively while working remotely or across different sites without constant
supervision.
* Excellent people skills. Must be able to explain
technical fixes to non-technical colleagues patiently and clearly.
Desirable
* Experience setting up small office networks or Wi-Fi
access points.
* Familiarity with Mobile Device Management (MDM)
tools.
* A basic understanding of data protection guidelines
(GDPR).
Why Join Absolute Taste?
Working with us means joining a fast‑growing, innovative
company that is redefining culinary and event experiences. You’ll be part of a
supportive, resilient team that values creativity, development, and having fun
at work.
We offer:
* 25
days holiday + Bank Holidays
* 3%
pension
* Life
assurance
* Thorough
training and ongoing development
* A
positive, empowering culture where your growth matters
We are proud to be an equal opportunities employer.