Job Description
Propel is further partnering with this rapidly growing SaaS business that is seeking a proactive and results-driven Renewals Account Manager to ensure customer retention and satisfaction.
We're looking for a commercially astute, detail-oriented professional with a strong background in contract renewals and customer success, particularly in a SaaS environment. Your role will primarily focus on directly managing customer contract renewals, optimising retention rates, and maintaining strong relationships with existing clients.
If you're a data-driven account manager, skilled at handling client relationships and renewals, and have a background in SaaS or subscription-based services, please read on!
General Overview
Join a fast-growing SaaS business that helps organisations maximise the value of their contracts. With over a decade of industry expertise, this company is scaling rapidly, supporting a diverse client base with innovative solutions and a customer-centric approach.
As a Renewals Account Manager, you’ll play a key role in ensuring client satisfaction and driving contract renewals. You’ll work closely with the Sales and Customer Success teams to maintain high retention rates and optimise renewal strategies.
The Role
1. Own and manage the contract renewal pr...