Be part of our BHT family Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area. We care for over half a million patients every year: Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics Nationally recognised for urology and skin cancer services Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs. More than 6,500 people from different nations, cultures and backgrounds work for us. We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer. If you require any assistance in making this application, please contact bht.recruitment@nhs.net or phone 01494 734868. We pride ourselves in being a great place to work and invite you to join our BHT family. Job overview An exciting opportunity has arisen for a motivated and experienced Estates professional to join the team as an Operations Team Leader. The post holder will support the delivery of a safe, effective, and high-quality Estates service across Trust sites, ensuring compliance with statutory requirements, Trust policies, and national standards. The role involves the day-to-day supervision of Estates staff, coordination of maintenance activities, and oversight of operational performance to ensure continuity of critical services. Working closely with the Operations Manager and wider Estates team, the post holder will play a key role in managing both planned and reactive maintenance, supporting service improvements, and ensuring a safe environment for patients, staff, and visitors. The role requires strong leadership, organisational, and communication skills, with the ability to manage competing priorities, respond to incidents, and make informed decisions within a fast-paced operational environment. Main duties of the job To support the coordination and delivery of Estates operations and maintenance activities across Trust sites, as directed by line management. The post holder will oversee a range of complex, non-routine operational activities, ensuring full compliance with Trust policies, safety standards, and statutory requirements. The role will involve close liaison with the Small Works Manager and Capital Projects Team in relation to planned works programmes, including the coordination of isolations, shutdowns, and associated responsive actions, in line with competence. Working for our organisation Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect. Greater diversity within our BHT family improves positive outcomes for the people and communities we serve. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable. Detailed job description and main responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number. Person specification EDUCATION, QUALIFICATIONS & TRAINING Essential criteria Relevant qualification or equivalent experience in Estates, Facilities Management, Engineering, or a related discipline Evidence of post qualification operational knowledge gained through experience and/or structured training Willingness to work towards and maintain Authorised Person (AP) status relevant to the role Evidence of continuing professional development (CPD) Desirable criteria Formal supervisory or team leader training Recognised Estates or Engineering qualification (e.g. NVQ Level 3, HNC/HND or equivalent) Current Authorised Person (AP) status in a relevant discipline EXPERIENCE Essential criteria Experience working within a complex operational or Estates environment Experience supervising staff or leading day-to day operational activities Experience managing reactive maintenance issues and responding to incidents Experience prioritising workloads and coordinating resources within defined procedures Experience working within safe systems of work and managing health and safety risks Experience using IT systems (e.g. CAFM) to record work activity and produce operational information Desirable criteria Experience within an NHS or healthcare Estates environment Experience contributing to maintenance planning or service improvement initiatives SKILLS, ABILITIES & KNOWLEDGE Essential criteria Ability to supervise and coordinate operational activities in a reactive environment Working knowledge of health and safety legislation and safe systems of work relevant to Estates services Ability to assess operational risks and take appropriate action within scope of authority Ability to assess operational risks and take appropriate action within scope of authority Effective communication skills, with the ability to engage with staff, clinicians, contractors and stakeholders Ability to organise and prioritise workload, supporting delivery of team objectives Ability to work independently, using initiative and sound judgement Ability to remain calm and professional under pressure and respond effectively to incidents Problem-solving skills with the ability to analyse issues and implement practical solutions Ability to communicate complex or sensitive information clearly to a range of audiences Desirable criteria Knowledge of HTMs, HBNs, and Estates related statutory compliance requirements Experience supporting staff development through training, coaching, or mentoring Understanding of performance management, KPIs, and service delivery standards SPECIAL CIRCUMSTANCES Essential criteria Willingness to participate in the on-call rota Flexibility to respond to operational issues outside normal working hours Full UK driving licence (if required for role) PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures. COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended. Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date. Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly. Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system. Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into. Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed. Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited. Employer certification / accreditation badges