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Customer Success Director - CRM / ESP / CDP, slough
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Client:
round8 talent search
Location:
slough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
We’re Hiring: Customer Success Director – Retail & Luxury Clients for aglobal marketing technology company combining AI, data, and omnichannel platforms to help brands grow smarter and connect with customers more effectively.
This is a brilliant role for someone who’s worked closely with email service providers (ESPs) and customer data platforms (CDPs)—someone who knows how to turn customer data into meaningful marketing outcomes.
? You’ll need:
* 7+ years in a senior digital marketing or CRM position
* Proven experience using ESPs and CDPs in a retail or ecommerce setting
* A track record of managing large client accounts and growing revenue
* A clear understanding of omnichannel marketing strategy
* Confident communication skills with senior-level stakeholders
* Comfortable leading delivery across cross-functional teams
? The role:
* Leading client relationships and campaign delivery
* Collaborating with strategy, tech, and data leads
* Shaping marketing and CRM programmes across digital channels
* Driving satisfaction, retention, and growth
* Based in London, with regular hybrid working at client and team offices
If you're someone who knows the ins and outs of customer data, marketing platforms, and building high-trust client relationships—we’d love to connect.
We are looking to fill this role asap. Please apply here with your CV.
#CustomerSuccess #MarketingTechnology #RetailMarketing #ESP #CDP #CRMJobs #LondonJobs
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