Overview
We are looking for a detailed and efficient sales support administrator to join our small but busy team at our head office in Kimbolton. This position requires a strong attention to detail and the ability to work in a fast-paced environment.
Location
Head Office in Kimbolton
Job Type
Full-Time, Permanent, Sales Office based.
Hours
37.5 hours per week.
Salary
£24,000 - £27,000 dependent on experience.
About the Company
House of Flags is one of the leading UK suppliers of large format print and visually effective promotional display solutions. We offer a range of products including flags, flagpoles, banners, display stands and signage. As a company we offer a one stop shop solution to our customers, offering a full range of services from design, manufacture and installation of our products. We work with a wide range of customers from large corporations to small businesses. The team and business are accredited with ISO 9001 quality standard and pride ourselves on our commitment to providing our customers with quality products at competitive pricing.
Main Responsibilities
* Work with the Sales Support team, processing orders in our ERP system, liaising with customers, providing telephone and reception cover, and providing administrative support for other areas of the business.
* Efficiently processing orders and contract accounts (via CRM and web to print) including cash sales and pro-forma invoices.
* Liaising directly with customers regarding enquiries, queries and delivery follow-ups.
* Providing telephone cover for Account Managers during holidays and sickness, ensuring professional customer handling.
* Providing reception services to clients visiting the premises.
* Assisting with quality administration paperwork.
* Helping with scheduling of work orders through production facilities to meet customer deadlines.
* Assisting purchasing with raising of purchase orders.
Ideal Candidate / Qualifications
* An enthusiastic and efficient individual with a keen eye for detail.
* Excellent written and verbal communication skills.
* Experience in a sales-driven environment.
* Customer service experience.
* A can-do attitude and willingness to work in a flexible environment.
* Able to work as part of a team as well as independently.
* Excellent organisational skills.
* Driving license to be able to reach head office on the outskirts of Kimbolton.
Skills/Experience Required
* Driving License – You will need to be able to get to our head office on the outskirts of Kimbolton.
* High attention to detail.
* Efficient and productive.
* Ability to multitask.
* Customer service: 2 years (preferred).
* Sales administration: 3 years (preferred).
* B2B sales: 2 years (preferred).
Benefits
* Full system and product training.
* A competitive salary based upon experience.
* 29 days holiday (including bank holidays).
* Long term career prospects and opportunities.
* Employer sponsored Pension scheme.
* Bonus scheme.
* Commission pay.
* Company pension, free parking, on-site parking.
This is a full time and permanent position based on a 37.5hr week. Monday to Friday
Pay: £25,000.00-£27,000.00 per year
Work Location: In person
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