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Sr account manager

Milton Keynes
F5
Account manager
Posted: 1h ago
Offer description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.


Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Our Employees


Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset.


Position Summary


This is a strategic sales position requiring an in-depth knowledge of how technology is used to enable business goals or overcome business challenges. Position requires strategic thinking/planning coupled with tactical execution of identified business opportunities. Responsible for managing all facets of the relationship with large key accounts (of significant strategic importance to the organization) while ensuring revenue goals are being met. Maintains contact at relevant levels in the accounts focusing on strategic nature of the relationship. Must be able to build and maintain relationships effectively and communicate at all levels. Develops opportunities across the F5 solution portfolio while effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships. Able to partner effectively, and tactically, with Systems Integrators, large Service Providers and regional VARs based on need or required value. This is an individual contributor role and is a quota carrying role.


Responsibilities

1. The role will be focused on major accounts within the Defence sector (Government & Defence Contractors / Manufacturers)

2. You will be primary point-of-contact for these major accounts regardless of account’s geographic location. Maintaining contact with account at a high, executive level, focusing on the strategic nature of the relationship.

3. Sells the organization’s products or services to and maintains relationships with existing accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service.

4. Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats

5. Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner

6. Responsible for significant key partner relationship management and development. Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity

7. Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets

8. Must understand organization’s business needs, develop application of products and services and communicate how F5’s technical value added solutions will address those needs

9. Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals

10. Determine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts

11. Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)

12. Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis

13. Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis

14. Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met

15. Provides regular updates to senior sales and operations staff concerning account issues, financial status

16. Meet and exceed sales quotas and revenue goals

17. May be a team leader and provide leadership to the sales team focused on the strategic global or national account(s)

18. Considered a trusted resource by customer base and an expert in the field

19. Has credibility to influence at senior levels within named account e.g. Senior Executive/Board/Chair

20. Perform other related duties as assigned.


Qualifications

21. Significant direct work experience with relevant customer set

22. Security clearance(s) highly desirable

23. Experience having worked for a defence organisation or been a serving member of HM Armed Forces is advantageous/desirable

24. Requires specialized knowledge in networking products, preferably those of F5

25. Experience with Internet related software or systems

26. Excellent negotiation and closing skills

27. Excellent solution selling and presentation abilities

28. Excellent client interfacing and customer-focused approach

29. Ability to provide and work from a home office located within the territory


Physical Demands and Work Environment

Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material. Duties require the ability to travel up to 60% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends)

#LI-AM4

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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