Credit Control Administrator required for a business in Coventry to work on a temporary to permanent basis Location: Hybrid - 3 days in the office, 2 days remote Department: Credit Control Reports to: Credit Control Manager About the Role: We are currently seeking a detail-oriented and organised individual to join our Credit Control team in an administrative capacity. This is a support role focused on the insurance and legal aspects of our credit control function, rather than direct customer interaction or debt chasing. This is an excellent opportunity for someone looking to develop their career within a dynamic and fast-paced environment. While experience in the key areas is desirable, full training will be provided to the successful candidate. Key Responsibilities: Maintain and regularly update insurance tracking spreadsheets Liaise with our insurance brokers on policy matters and customer coverage Review and analyse commercial contracts Assist in resolving legal queries and liaise with internal legal counsel when necessary Support the wider Credit Control team with general administration duties Ensure all documentation is stored and managed in line with compliance standards Maintain accurate records of all correspondence and documentation Key Skills & Experience: Desirable (but not essential): Experience working with insurance documentation or brokers Basic understanding of commercial contracts Previous administrative support experience within finance, legal, or credit control environments Essential: Strong organisational skills and attention to detail Comfortable working with spreadsheets (Excel proficiency preferred) Good written and verbal communication skills Ability to prioritise tasks and meet deadlines Willingness to learn and take on new challenges Working Pattern: Hybrid working - 3 days in the office and 2 days working from home per week