The Role JOB SUMMARY: Provides assistance to, and manages resources for, partners, counsels, associates, and staff attorneys. ESSENTIAL FUNCTIONS: Handles standard administrative functions including answering, screening, and placing phone calls; opening and routing mail as directed; managing files, records, attorney calendars and time records; preparing attorney expense reports. Proxies into attorney’s email (if permission is granted) to process new messages, maintain organized email folders and keep attorney apprised of priorities. Ensure proper filing of emails to retention folders and SRM. Anticipate attorney needs by proactively identifying issues and conflicts and taking the initiative to offer solutions and preempt needs. Prepares engagement letters, new client/matter memos, and updates active client/matter number lists to assist with the new business process. Utilizes tracking charts for keeping up-to-date records, with a special focus on billing and new business. Handles all aspects of document preparation, processing edits, generating redlines, PDF creation, conversions and quality control of work product. Works in tandem with Client Accounting to ensure up-to-date and accurate client billing. Seeks ways of being responsive to clients in a manner that demonstrates the ability to provide superior client service, in small and large ways. Assists in promoting business development through entry of activities, maintenance of contacts and assembling of mailing lists in InterAction. Utilize applications like Excel and PowerPoint to facilitate attorney’s work. Researches and makes complex travel arrangement for attorney’s including, assisting with visa requirements. Prepares check requests for vendor invoices and actively follows up to ensure timely payment. Delegates work to other departments as necessary, coordinating the completion of delegated work and verifying its accuracy. Assists with attorney personal work when required. Ensures proper functioning of all software and hardware being used by attorneys, in consultation with technology support staff. Performs responsibilities of other support services when needed, including but not limited to printing, scanning, duplicating, quality control, and hand-delivering packages. Performs frequent physical exertion including sitting, repetitive use of both hands, lifting and carrying up to 10 pounds. Regular and reliable physical presence to perform in-office administrative functions and support services, maintain physical files, and provide client support services. Performs other related duties and special projects as assigned. Assures that all completed projects adhere to accepted professional standards. Ability to synthesize information to prioritize and organize tasks. Demonstrates strong interpersonal, written, and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operations, policies, and procedures. Person Specification ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND OTHER JOB-RELATED COMPETENCIES: Understands and complies with Firm operation, policies and procedures. Strong computer skills, including proficiency with MS Word and Excel. Ability to navigate various electronic databases and document repositories. Strong research skills and proficiency in using various research tools, including the Internet, Westlaw, LexisNexis, PACER and other court-related websites. Excellent analytical and trouble shooting skills. Ability to communicate effectively. Ability to deal courteously/effectively with others. Ability to work independently or in a team setting. Ability to assume progressive responsibilities within assigned work as experience is gained in the position. Ability to handle confidential/sensitive matters. Ability to handle multiple assignments and shifting priorities. Ability to work well under pressure. Detail oriented. Ability to work overtime and to travel as required. Flexibility to adjust hours to meet operating needs. EDUCATION AND EXPERIENCE REQUIRED: Bachelor's Degree, preferably Law Degree or Graduate Diploma in Law or similar. Minimum of one and up to three years (1-3) years of experience in a legal assistant position or a position requiring similar skillset, expertise and experience.